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Second in Command: The Chief Behind the Chief

Ep. 377 - How To Give Good Praise

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.5 • 1.6K Ratings

🗓️ 26 April 2024

⏱️ 9 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In today's episode of the Second in Command podcast, Cameron discusses the crucial aspect of delegation and praise within a successful organization. He advocates for leaders to focus on training and empowering their teams rather than getting bogged down in day-to-day tasks, suggesting that effective leadership involves growing team members by giving them the skills and confidence needed for their roles. Highlighting the importance of recognition, he shares the anecdote of Howard Behar, a former president of Starbucks, who dedicated hours each week to writing personal thank you notes to employees, demonstrating the power of acknowledging individual achievements and the impact of a systematic approach to appreciation.

Further exploring the nuances of effective praise, Cameron discusses the importance of specificity in feedback. Drawing parallels between leadership and parenting, he argues that immediate and detailed praise not only acknowledges good work but also reinforces desired behaviors and company values. Cameron’s advice extends beyond simple acknowledgments, stressing the significance of linking praise to specific actions and core values to foster a culture of recognition and growth. This approach, as underlined by the comparison to parenting strategies, shows the universal applicability of clear communication, timely feedback, and the cultivation of strong relationships — whether in the context of family or business.

Enjoy!



In This Episode You'll Learn:

  • The significance of delegating tasks to team members who may not initially have the skills for them. (0:00)
  • The importance of recognizing employees' achievements and the positive impact of making appreciation a regular part of a leader's schedule. (1:00)
  • The value of adopting situational leadership by being present and attentive, constantly looking for opportunities to acknowledge good work, and ensuring feedback is a part of their daily routine. (1:00)
  • The importance of being specific in your praise, employing detailed feedback on what exactly was done well, which reinforces positive behaviors and makes the praise more meaningful. (3:14)
  • Why praising team members for living up to the company’s core values in specific situations not only celebrates their success but also reinforces the company culture and values among the team. (3:29)
  • How leadership feedback compares to parenting, emphasizing immediate and specific praise for actions done right and quick, constructive feedback for mistakes. This continuous coaching approach helps in the effective growth of team members. (3:29)
  • Why many strategies effective in parenting, such as clear communication and immediate feedback, are also applicable and beneficial in leadership roles. (4:24)
  • And much more...


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Transcript

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0:00.0

I'm Cameron Herald, the founder of the Second Command Podcast.

0:03.0

Really quick, before we jump into today's episode,

0:05.0

you need to know about two important ways that we can help you and your company grow.

0:09.0

Number one, check out the COO Alliance.

0:12.0

It's for C.O.

0:13.4

Presidents, BP Ops, or whoever is your company's second in command to the

0:17.2

CEO. The C.O. Alliance is the world's leading community for the

0:21.1

second in command command and it gives

0:22.8

COOs the tools and connections to grow themselves and the company.

0:27.2

Head over to C.O.Aliance.com to learn more about our members and the

0:30.8

results, the program, and our 10X guarantee.

0:34.3

If you qualify for membership, you can set up a complimentary call with our team to discuss if it's

0:38.4

right for you.

0:39.4

I'll tell you about number two in a bit, but first, let's start this week's episode.

0:44.0

And if we're so busy doing stuff, we're often doing the wrong stuff, right? What we should be doing is

0:48.9

delegating all of the stuff to people that don't have the skills to do it yet, train them and give them the

0:54.8

skills and confidence to do that stuff, and then we should be leading versus doing.

1:00.7

100% and there's one thing in your praise that you were automatically doing but didn't call out

1:06.2

which is be specific about what you're praising. Welcome to the Second in Command Podcast, produced by the COO Alliance and brought to

1:21.7

its founder Cameron Herald. In the second in command

1:25.1

podcast we talked to top COOs who share the insights, strategies and

1:29.7

tactics that made them the chief behind the chief.

...

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