Ep. 358 - Boldr COO, Mari Parker
Second in Command: The Chief Behind the Chief with Cameron Herold
Second in Command with Cameron Herold
4.5 • 1.6K Ratings
🗓️ 20 February 2024
⏱️ 44 minutes
🧾️ Download transcript
Summary
In today's episode of the Second in Command podcast, Cameron is joined by Mari Parker, the COO of Boldr, a global outsourcing powerhouse. Mari shares her unique journey from South Africa to becoming a pivotal figure in the global talent arena, offering a fresh perspective on leadership that intertwines her parenting experiences with fostering a dynamic company culture. Highlighting Boldr's agility and custom solutions, Mari discusses the advantages of outsourcing with Boldr over traditional hiring practices, emphasizing the company's ability to unlock business potential while contributing positively to global economies.
Cameron and Mari explore the practicalities and ethics of outsourcing, revealing how Boldr manages complexities and compliance to ensure a seamless integration of global talent into businesses. Mari elaborates on the strategic benefits of choosing Boldr for building a global team, emphasizing their commitment to employee welfare and community development as a B Corp. The conversation not only sheds light on the inner workings of successful outsourcing partnerships, but also Boldr's mission-driven approach to business.
Rounding off the conversation, Mari opens up about her personal growth and leadership evolution alongside her husband, and Boldr's CEO, David. Their journey underscores the importance of conscious leadership and maintaining a healthy work-life balance, especially when running a business with your spouse. Mari's story is a testament to the power of resilience, adaptability, and the profound impact of embracing a global mindset in today's interconnected world.
Enjoy!
In This Episode You'll Learn:
- How smaller Business Process Outsourcing (BPO) companies like Boldr offer customized solutions and agile decision-making to better serve their clients compared to larger, less flexible counterparts.
- How Mari combines her experiences as a mom of two with building a strong company culture, and the similarities between nurturing a family and leading a team.
- Why outsourcing with Boldr is considered a savvy business strategy over traditional hiring, including benefits like tax perks, labor law hacks, and contributing positively to global economies.
- How Boldr's approach to building teams in diverse markets like the Philippines, South Africa, and Mexico has been shaped by Mari's cultural awareness.
- The role of executive coaching, therapy, and conscious leadership practices in navigating the challenges of scaling a business.
- How Mari and her CEO husband David maintain a healthy balance between their personal relationship and their professional roles.
- Boldr's commitment to social responsibility, how being a B Corp influences their operations, and their mission to provide meaningful opportunities in the communities they operate in.
- The operational and ethical considerations of outsourcing, how Boldr manages the complexities on behalf of their clients
- The advantages of having a partner who understands the intricacies of global talent acquisition and compliance.
- Mari's inspiring journey from South Africa to leading a global outsourcing powerhouse, and the life lessons learned from living and working in multiple countries.
- And much more...
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Transcript
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| 0:00.0 | I'm Cameron Herald, the founder of the Second Command Podcast. |
| 0:03.0 | Really quick, before we jump into today's episode, |
| 0:05.0 | you need to know about two important ways that we can help you and your company grow. |
| 0:09.0 | Number one, check out the COO Alliance. |
| 0:12.0 | It's for C.O. |
| 0:13.4 | Presidents, BP Ops, or whoever is your company's second in command to the |
| 0:17.2 | CEO. The C.O. Alliance is the world's leading community for the |
| 0:21.1 | second in command command and it gives |
| 0:22.8 | COOs the tools and connections to grow themselves and the company. |
| 0:27.2 | Head over to C.O.Aliance.com to learn more about our members and the |
| 0:30.8 | results, the program, and our 10X guarantee. If you qualify for |
| 0:35.0 | membership you can set up a complimentary call with our team to discuss if it's right for you. |
| 0:39.5 | I'll tell you about number two in a bit but first let's start this week's episode. |
| 0:44.0 | When you're talking to the the larger companies like Tusk us you're going to find |
| 0:48.7 | less flexibility and when you're working with a smaller BPO you're going to find more flexibility with a little bit more agile because of the stage company that we're at |
| 0:56.7 | we're able to make decisions in a different way and we're able to be quite flexible and really |
| 1:02.4 | customized solutions for our clients. |
| 1:04.3 | Welcome to the second in Command Podcast, produced by the |
| 1:13.8 | COO Alliance and brought to you by its founder, Cameron Herald. |
| 1:18.1 | In the Second in Command Podcast, we talked to top COOs who share the insights, strategies, and tactics that made them the chief behind the chief. |
| 1:27.0 | And now here's your host, Cameron Herald. Harold. |
| 1:39.0 | I'm excited to have another MMT member company on our podcast today. Marie Parker is the CEO of Boulder. |
... |
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