Ep. 34 · What Clients are Thinking but Won't Tell You: Part 2 "Retail"

The Hair Game

Salon Republic

Arts, Fashion & Beauty, Business

4.9 • 571 Ratings

🗓️ 8 June 2018

⏱️ 39 minutes

🔗️ Recording | iTunes | RSS

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Summary

Donovan and Eric hit the streets of Santa Monica, CA to ask random people where they buy their hair product. Listen in & see if a friendly recommendation at a reasonable price makes a difference in the client's eyes.

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Transcript

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0:00.0	Hey everybody, it's The Hair Game and I'm sitting here with Donovan.
0:04.6	Donovan and I last week went out to the streets of Santa Monica to do part two of our
0:11.0	little series, our mini series called What Your Clients Are Thinking but won't tell you.
0:16.7	This one is focused on retail.
0:19.1	Where are your clients buying the retail?
0:21.2	Because if they're not buying it from you, they're buying it from somebody.
0:24.9	Is it Amazon?
0:26.4	Is it Target or Ulta or where?
0:29.1	And why are they buying it there versus buying it from you?
0:33.2	So we talk to people from all over the place, right?
0:36.2	Yeah, we got a lot of different answers.
0:38.3	People from other countries.
0:39.3	It was a very international...
0:41.3	Malaysia.
0:42.3	Brazil.
0:43.3	Yeah, so there was a common...
0:45.3	Israel.
0:46.3	Mexico.
0:47.3	What else? Any other ones?
0:49.3	No, that's just about it.
0:50.3	Okay.
0:51.3	Yeah, there was a common thread of these answers. Everyone, no matter
	...

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