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Side Hustle School

Ep. 3254 - Q&A: “How do I price my VA work for true value?”

Side Hustle School

Chris Guillebeau / Onward Project

Business, Entrepreneurship, Careers

4.83.3K Ratings

🗓️ 28 November 2025

⏱️ 7 minutes

🧾️ Download transcript

Summary

If clients praise your speed but you’re still billing like a beginner, it’s time to level up. Today we pinpoint the three value levers that justify higher VA rates—and a script that keeps loyal clients on board.

Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.

Show notes: SideHustleSchool.com

Email: [email protected]

Be on the show: SideHustleSchool.com/questions

Connect on Instagram: @193countries

Visit Chris's main site: ChrisGuillebeau.com

Read A Year of Mental Health: yearofmentalhealth.com

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Transcript

Click on a timestamp to play from that location

0:00.0

If you ever shop online, which, let's be real, who doesn't, you already understand how important

0:05.6

customer reviews are. You know this as a consumer, right? You always check the reviews before you buy

0:10.1

something and your customers are checking reviews as well. That's why if you run an e-commerce

0:14.7

business, reviews have an enormous impact on your business and you want to level up your business

0:19.0

to get better reviews. You can do that with

0:21.1

our longtime partner ShipStation. It is a fantastic service that has served so many of our listeners

0:26.7

as well. I highly recommend it while your customers and get rave reviews with cheaper,

0:31.2

faster, and better shipping. Upgrade to ShipStation today to get a 60 day free trial at shipstation.com

0:37.2

and use code hustle. No credit card or

0:39.7

contract required and you can cancel any time. That's shipstation.com code hustle.

0:48.2

Lemonada.

0:52.8

If clients are really happy with how fast you're doing the work, but you're still billing

1:01.1

like a beginner, perhaps it is time to level up. Let's talk today. How do you price your work for

1:07.3

true value? Hourly pricing feels safe when you're new, but months later, you're kind of

1:12.0

boxed into cheap helper status. So if you're charging $30 an hour like our caller today, or even if

1:18.6

it's $50 or $100 an hour, the specific amount doesn't matter so much. The point is, as you get better at

1:24.0

what you do, now all of a sudden you are delivering more work for the same rate,

1:28.4

which is why it's often better to price based on a deliverable. We've got this caller who's delivering

1:34.5

lightning fast inbox management. She is really good at virtual assistant work. And now she's trying

1:40.5

to figure out, you know, what do I do? Do I need to raise my prices? Can I change the model somehow?

1:46.0

My goal is to show her how to calculate her true market value. That's my objective. Stay tuned for her

1:51.7

detailed question and my response. Whenever I buy something online, I probably do the same thing that you do.

...

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