Lemonada.

But we used to run this episode called Failure Friday, or a regular episode, a segment, in fact.

We did that for a couple years.

It was all about, you know, success stories gone wrong, basically,

like the opposite of a success story, mistakes, mishaps, disasters, and such. And how does one

recover from such a mistake or a disaster, whatever the case may be? And I thought about that in

working on today's episode, we've got a listener question, how do I prepare for tech failures

without overloading my setup?

Basically, well, you'll hear the story from the caller, but he had a mishap where his point of

sales system, basically how you take credit cards from customers, completely bonged out and did not work in a high pressure situation, such as one where he's trying to take money from customers.

Sometimes even the best laid plans can be thrown off by an unexpected glitch, especially when

this is not your full-time thing. You've got all kinds of other stuff you're trying to look after

and worry about. And a big part of what we hope to do at Sidesaw School is to simplify and reduce

the complexity so that you can

spend more time doing what really matters. So in this situation, we've got Neil here. He's going to tell

the story of the glitch, basically, and I'll offer some comments, suggestions on how to avoid

this in the future and how anybody else out there can also avoid it. All right, detailed question from

Neil and my answer coming right up.

Hey, Chris, this is Neil. I ran a booth at a local gathering recently, and everything was great,

until my payment system crashed, leaving me to scribble each sale

on random pieces of paper.

The vent didn't totally derail, but it was a big wake-up call about how vulnerable I can

...