Ep. 205 – Tonal COO, Shannon Crespin
Second in Command: The Chief Behind the Chief with Cameron Herold
Second in Command with Cameron Herold
4.9 • 225 Ratings
🗓️ 21 March 2022
⏱️ 40 minutes
🧾️ Download transcript
Summary
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Welcome to the Second in Command Podcast, produced by the C.O. Alliance and brought to |
| 0:11.8 | its founder Cameron Herald. |
| 0:14.0 | In the second-in-command podcast, we talked to top COOs who share the insights, strategies, |
| 0:20.0 | and tactics that made them the chief behind the chief. And now here's your host |
| 0:24.8 | Cameron Harold. Our guest today is Tono's Chief operations officer, Shannon Crespin. |
| 0:33.5 | Shannon is responsible for leading the company through scaling and achieving |
| 0:36.7 | operational excellence in manufacturing, supply chain, delivery and installation, |
| 0:41.2 | customer care and service repair. |
| 0:43.0 | She brings over 25 years of experience in operations in a cross section of industries |
| 0:47.1 | from telecommunications, consumer products, health care, and medical devices. |
| 0:51.6 | Prior to joining Tonell, Shannon held an executive role at Johnson and Johnson, |
| 0:55.5 | where she served as Dupuis, Vice President of Global Orthotov, gosh, these are big words for a small guy from Canada. |
| 1:02.8 | Global Orthopaedics Supply Chain, |
| 1:04.6 | a $9 billion franchise with over 600 brands delivering products |
| 1:08.2 | from 250 internal and external manufacturers. |
| 1:11.8 | Before Shannon joined J&J, Shannon held a number of executive roles at Medtronic, |
| 1:16.0 | where she grew several business lines over the course of 15 years serving in various |
| 1:19.6 | VP of global operations roles. |
| 1:22.0 | She graduated from Metropolitan State University of Denver and holds an |
| 1:24.9 | MBA from the University of Denver's Daniels College of Business. Shannon, welcome to the |
| 1:29.6 | Second Command Podcast. Awesome. Glad to be here, Cameron. |
| 1:33.0 | I'm curious why you got involved with Tonel and I'll tell you why I wanted to have you on the |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Second in Command with Cameron Herold, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Second in Command with Cameron Herold and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.