And now, broadcasting from the center of the universe and the Thrive15.com world headquarters.

It's the Thrive Time Show.

All right Thrive Nation, welcome back to the conversation.

Today, I have an opportunity to sit down with the former executive vice president of Walt Disney World Resorts.

A man by the name of Lee Cockrell, who once managed over 40,000 people as the Executive Vice

President of Walt Disney World Resorts.

So you talk about managing people,

I see it all the time in small business,

that managing people is a very hard thing

for most people to do.

And so I had a chance to sit down with Lee in Orlando, Florida to just ask him all the questions that I think almost

every small business owner or every manager. I was always asking me as a business coach. People are always

asking do you talk to the people or do the paperwork first? What role do people have

when making your brand? How do you develop relationships? Should the customers have relationships? people have

relationships with your people.

How do you create the magic through training?

How do you deal with customer complaints?

How do you eliminate bad policies how do you make decisions it just

there's just so many great aspects to this part two of a three-part series with

Lee Cockrell on Management Mastery.

So without any further ado,

my exclusive interview with Lee Cockrell,

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