Ep. 163 • Managing the Emotion of Business w/ @adriennedara
The Hair Game
Salon Republic
4.9 • 571 Ratings
🗓️ 19 October 2020
⏱️ 44 minutes
🧾️ Download transcript
Summary
Do you have healthy boundaries with your clients? This means more than just what you discuss behind the chair: it means raising prices, changing hours, giving discounts... every aspect of the relationship with a client.
Part 2 with @adriennedara this week focuses on managing the emotion of your business, and using fear as an opportunity for growth.
We discuss:
• Her online education and the Lightening Library
• Common mistakes students are making & changing your prices
• Changing social media trends and her strategies
• Managing the emotion of the business & client boundaries
• What she would change about the industry – cosmo school curriculum
• Viewing fear as an opportunity for growth
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Transcript
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| 0:00.0 | The main purpose of doing an in-depth consultation is honestly less about my client and more about calming my own level of anxiety. |
| 0:07.6 | Because by the time I get done the consultation, hopefully the hope is that my level of anxiety is gone because I'm so clear on what it is that we're going to do. |
| 0:18.4 | Hey, this is Nina Covener with Passion Squared. This is Anthony Pauso's. I'm Jessica Warburton. Hey, this is Nina Covener with Passion Squared. |
| 0:20.9 | This is Anthony Pauso's. |
| 0:22.3 | I'm Jessica Warburton. |
| 0:23.4 | Hey, this is Ryan Whedon. |
| 0:24.6 | Welcome to the Hair Game podcast. |
| 0:28.1 | Hey, listener. |
| 0:29.1 | I'm Eric Taylor. |
| 0:30.4 | L.A. County is still hovering above where it needs to be to move to tier two and allow |
| 0:34.9 | personal care services to resume. So the frustration continues and I feel |
| 0:40.6 | you. As time goes by though, to me, the state's tier system seems to be a little more and more |
| 0:46.2 | outdated because the mortality rate continues to fall even when cases rise. And we're seeing this around the world. So, and I believe that this is the |
| 0:58.6 | case because new cases are largely attributable to less vulnerable people who are getting it, |
| 1:04.1 | as well as doctors seeming to have figured out how to treat this thing better. So fewer people are dying from it. So the simple |
| 1:14.2 | metric of case count doesn't have the weight that it once did. But regardless, we don't want |
| 1:22.0 | anyone to get it. Obviously, it's not good. Okay. It's not good to get. It's not nothing. We don't |
| 1:27.0 | want anyone to get it. So please wear your mask. Do the sanitization that you know you should do because it works. Even if you think it's stupid and even if you think that it doesn't work, do it simply to show your clients that you care about them. It's just too easy. Okay. And we do not want to get shut down again, |
| 1:46.0 | even if it's for a stupid reason, right? All right. So in news, we expanded Salon Republic's |
| 1:54.3 | Valencia location, and that is open now. You can check that out on our website, salonrepublic.com. |
| 2:00.0 | Also, Salon Republic, Linwood, Washington, |
| 2:02.8 | and our Sunnyvale location, that's Sunnyvale in California in Silicon Valley. We are now showing |
... |
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