Ep. 02 – Growing And Developing Employees with Erik Church

Second in Command: The Chief Behind the Chief with Cameron Herold

Second in Command with Cameron Herold

Management, Careers, Entrepreneurship, Business

4.9 • 224 Ratings

🗓️ 6 April 2018

⏱️ 46 minutes

🔗️ Recording | iTunes | RSS

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Summary

How should you approach growing and developing people? Erik Church, COO of 1-800-GOT-JUNK? and O2E Brands, talks about how he doubled the profits of 1-800-GOT-JUNK? by focusing on his employees. Now, this full-service junk removal company has over 200 locations in three countries. Diving into the importance of having a common source of purpose as […]

Transcript

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0:00.0	Welcome to Second in Command.
0:04.0	Brought to you by C.O. Alliance, where top-level COOs share the insights, tactics and strategies that made them the chief behind the chief. And now... and now here's your host Cameron Harold.
0:15.0	Hey everyone, welcome to this edition of the Second
0:20.7	in Command Podcast, The Chief Behind the Chief.
0:23.4	Today we're talking with Eric Church, and Eric and I have actually been friends for 30 years.
0:28.6	Eric is the current COO for 1-800 got junk Junk. We actually joined 1,800 got junk in November of 2011.
0:36.9	Amazingly, not only have we been friends for the last 30 years, but I was also the C.O.
0:41.3	For 1,800 got junk, leaving there around 10 years ago.
0:44.8	As the C.O. Eric's responsibility is to translate the 1-800-Got-Gunk vision into strategic
0:50.0	and operational plans that are realistic and capable of delivering positive growth results for the company.
0:56.0	Prior to arriving at the junction, Eric led E.F. Education Canada, which is the largest privately held education company in the world,
1:03.4	where he was able to move more than double the company's profits
1:06.9	during tough economic times.
1:08.8	Eric became president of EF Education in Canada in 2007 after working with the company for eight years in a variety of roles.
1:16.1	He was President of EF Explorer America, President of EF College Break, and Executive Vice President of
1:21.4	Global Marketing.
1:22.4	Eric is a hands-on leader who believes the best and Executive Vice President of Global Marketing.
1:23.0	Eric is a hands-on leader who believes the best way to learn anything is by living it.
1:27.0	So he traveled extensively to interact with customers and suppliers to make sure
1:31.0	EF was providing the best possible experience.
1:33.0	The summer before joining 1-800 got junk,
1:35.0	Eric traveled to Kenya, Ecuador, Holland, France, England, Switzerland, and China.
	...

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