An entitled mother demands that I serve her fully grown kid an alcoholic beverage,

but it turns out she's lying and when I confront her about it, she loses it.

Here's what happened. Subscribe to Am I the jerk on YouTube and hit the bell to turn on notifications.

I'm in the UK and the legal drinking age here is 18. Yes, there are nuances that I'm obviously

aware of, but these do not apply in this instance. I work in an extremely busy pub that sells drinks

and take away cups to drink outside, and especially popular option in the summer when this story

happened. And for the record, I'm a female in my late 20s. So the entitled mother and a kid come

in at the busy bar, I clocked them when they walked in. The kid looks around 15 years old.

At the point where she is ordering her drinks to take away, the kid is outside. She orders a pints

of scrumpy, which is a strong, still, traditional cider, along with a Coca-Cola without saying

the word, dispassionally prodding the signage with her manicured finger without even registering

my existence. I repeat her order back to her, pour her her drinks, and tell her how much.

She ignores my offered hand and drops a note and a pile of coins on the bar barely within

awkward reach. I politely ask her if she wouldn't mind putting the coins in my hand. She ignores

me and says, keep the change and walks out. After she leaves, I awkwardly pretzel myself around

many ale pumps. To fumblingly, pick up the coins from the bar, count them out, finish

in transaction, in the till, and pop the extra 5p in the tips jar. Then I go on to serve

the next customer. A few minutes later, I'm aware of her beckoning me from over at the

no service end of the bar holding the pints of scrumpy. I make eye contact and give her a nod.

Then I turn to finish serving the customer I just poured a drink for. The entitled mother from

across the room says, excuse me, hang on a minute please, I'm just serving this man, excuse me.

I finish serving the man and I go over to her and say, is everything okay? The entitled mother

...