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The Story of a Brand

EnquireLabs - Turning Surveys into Conversations

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 28 August 2020

⏱️ 25 minutes

🧾️ Download transcript

Summary

In the second part of this Feature, Matt Bahr, Founder & CEO of EnquireLabs, shares why EnquireLabs is changing the game when it comes to gathering qualitative data to use for
your company’s decision making.
 
 
At the heart of it, the platform allows your company to open up two-way communication between you and your customers thereby gaining valuable feedback but also helps to build community with your brand and consumers. Here's the rest of the story.
 
In the first part, Matt discusses Building communication paths with your customers; Ways to use the data given to you by EnquireLabs; Introducing a two-step functionality; Using Snapchat & TikTok as an investment; Measuring the immeasurable; What is "Participatory Marketing"; Taking away privacy to allow open conversation between company & consumer; And so much more. 
 
Join us while Ramon Vela interviews Matt in Part 2 of this episode and listen to him share the inside story of a brand.

For more on EnquireLabs visit: https://enquirelabs.com/

Malomo - https://gomalomo.com/cf
Klaviyo -  https://www.klaviyo.com/
Retention Science - RetentionScience.com

Transcript

Click on a timestamp to play from that location

0:00.0

Recorded at Retention Science Studios, this is not your average entrepreneur or e-commerce podcast, and he's not your average host.

0:14.3

This is The Story of a Brand with your host, Ramon Vela.

0:21.2

I think part of the reason that a lot of brands focus all more capital on Facebook,

0:25.8

so it's just so easy to measure.

0:27.4

Mind you, it's self-reporting.

0:28.7

This is a element of trust that has to go with that.

0:31.2

But it's just simple to kind of turn it on and you could create a campaign and spend

0:34.8

$10 and know exactly what happened to that $10.

0:39.3

So it's once these brands start kind of understanding that there's other ways to measure other channels,

0:44.3

they can really dive in. So I think Jason, I think his Twitter handle is like Twitter at Eggroll,

0:50.3

and he's just like a, he's a big fan of what we're doing at Enquirer. And definitely one of our champion customers who's using us to measure kind of the

0:59.5

immeasurable in that regard.

1:04.8

What do fast growing direct to consumer brands like Brooke Lennon, Chubbies, and Hint have in common?

1:10.8

They all grow with Clavio.

1:13.4

Clavio is the ultimate marketing platform for e-commerce brands.

1:16.6

It gives you everything you need to send memorable, branded emails, text messages, and more,

1:22.1

so you can build strong relationships that keep your customers coming back.

1:26.2

And smart targeting is Clavio's superpower.

1:29.2

It's built for creating ultra-specific audience segments using unlimited data from your e-commerce

1:34.2

store and marketing stack.

1:36.0

That way, you can make sure that the right message reaches the right person at the right time.

1:41.6

Plus, Clavio gives you all the tools to create your ideal customer experience

...

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