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The Martin Lewis Podcast

Energy Question Time: Is it time to fix? (spoiler: YES!) How do I get my credit back? Are Smart Meters… not?

The Martin Lewis Podcast

BBC

Business

4.4929 Ratings

🗓️ 2 October 2025

⏱️ 42 minutes

🧾️ Download transcript

Summary

With the energy price cap rising 2%, and predicted to remain high for the next year, Martin Lewis answers your questions on how you can save £100s a year on home energy bills. Including new low standing charges tariffs, smart meter issues, why fixing now works and loads more...

Send in your questions for future Question Time podcasts by emailing martinlewispodcast@bbc.co.uk.

Transcript

Click on a timestamp to play from that location

0:00.0

BBC Sounds, Music, Radio, Podcasts.

0:05.9

Hello and welcome to the cunningly named the Martin Lewis podcast. I do wonder what that's going to be about.

0:12.4

And this is an energy question time special in which I answer your questions about absolutely

0:17.4

anything you want as long as it's about home energy bills.

0:26.2

And we're doing this as the energy price cap that dictates the bills two-thirds of homes in England, Scotland and Wales pay has just gone up by 2% and it's predicted to stay high for the

0:33.3

next year. In this week's question time, I'll try and answer your questions on,

0:37.8

Should I fix? Spoiler, yes. Get off the pants cap. Why are so many smart meters broken?

0:46.6

Should I claim back my energy credit? I've got a thousand pounds. That seems far too large.

0:51.9

I'm a low energy user. Should I wait to do anything until January

0:56.4

because the new low standing charge tariffs come in then?

1:00.5

Are the special tariffs where solar panel users can save?

1:03.6

Spoiler, yes.

1:05.1

Can you fix if you're on a prepayment meter?

1:08.0

Spoiler, yes, some can.

1:10.3

And loads more.

1:11.5

Play the theme tube.

1:27.4

Now, as this is a question time special, it's not me who dictates what's coming in, it's he who must be obeyed, podcast producer Matt. Have you had a good week, Matt? I have. I've been in Portugal. Oh, very nice. For pleasure or for work? Just for pleasure, just for a bit of sun. Are you all tanned? We're not in the same place. I can't see you.

1:45.0

I don't really tan.

1:46.0

I have caught the sun slightly. Let's say that. Okay. And of course, the sun is something that helps warm our homes, but it's not the only thing that helps warm our homes. I mean, what, I mean, brilliant. Professional broadcasting at its best. It's best. Shall we just get on with the questions?

1:59.3

Let's do it.

2:01.9

Right, Martin, first caller I've got for you.

2:04.5

Gavin... professional broadcasting at its best. Shall we just get on with the questions? Let's do it.

...

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