Emotional Engagement Matters
Sales Gravy: Jeb Blount
Jeb Blount
4.7 • 612 Ratings
🗓️ 9 December 2019
⏱️ 8 minutes
🧾️ Download transcript
Summary
When buyers are not engaged at the emotional level your deal will stall. This is why ultra-high performers are constantly focused on building emotional connections with stakeholders.
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| 0:00.0 | This is a sales gravy podcast. I'm Jeff Blunt, best-selling author of People Buy You, |
| 0:06.5 | and I'm here to help you knock down more doors, close bigger deals, and rock your commission |
| 0:11.4 | check. |
| 0:20.0 | Here's the brutal truth. |
| 0:22.1 | If your buyer is not emotionally engaged, your deal will stall. |
| 0:26.9 | On this episode, we'll discuss how and why ultra-high-performing salespeople test engagement. |
| 0:33.3 | But before we get started, I'm excited to announce that my brand new audiobook, SELZQ, is out and available for download now on Amazon, Audible, and iTunes. |
| 0:43.5 | If you like this podcast, you'll love SELZQ. In this audiobook, we do a deep dive into the new psychology of selling and how to leverage human influence frameworks to increase deal-win probability. |
| 0:56.4 | And here's the good news. I'm the narrator. So go now to Amazon, Audible, or iTunes, and download Sells EQ. |
| 1:05.0 | Just because your prospect is in the qualification sweet spot doesn't mean there's a high win probability. |
| 1:12.7 | Yes, the prospect may be big. |
| 1:18.8 | The buying window may be open. There may be budget. There may be a good fit and there may be urgency. |
| 1:25.3 | Nonetheless, if key stakeholders and buyers are unwilling to engage, your deal is going nowhere. |
| 1:29.2 | Now, essentially, there are three ways that stakeholders engage. |
| 1:35.6 | First, they give us time. Most people reluctantly give up time to meet with you. So when stakeholders are agreeing to meet, it's a good indicator that they are reasonably engaged. |
| 1:41.3 | Next, they take action. You see, we need buyers to provide us with information, make |
| 1:46.1 | introductions, give us data, take us on facility tours, engage in trials and demos, sign |
| 1:50.9 | contracts, give us money, and implement solutions. When stakeholders are willing to take action |
| 1:56.0 | and match your efforts, it's a clear sign of engagement. And finally, they connect emotionally. We ask stakeholders |
| 2:03.7 | to answer our questions and reveal their problems, challenges, and feelings. We ask them to |
| 2:08.3 | commit emotionally to the solutions we recommend and to our product and service. We ask them to |
| 2:13.5 | emotionally connect with us. And when stakeholders actively participate and lower their emotional |
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