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My Unsung Hero

Emily Vinson's Story

My Unsung Hero

Hidden Brain Media

Society & Culture

4.81.2K Ratings

🗓️ 25 November 2025

⏱️ 4 minutes

🧾️ Download transcript

Summary

On the first day of her new job, Emily fainted. Then a customer came to her aid.

Transcript

Click on a timestamp to play from that location

0:00.0

From Hidden Brain Media, I'm Shankar Vedantam.

0:07.5

This is My Unsung Hero, stories where one person reached out to help another in a time of need.

0:14.0

I don't know the name of my Unsung Hero.

0:20.0

And here she was trying to encourage me that it was going to be

0:23.4

all right. Thank you. You will forever be my unsung hero. Today's story comes from Emily Vincent.

0:34.7

Emily was living in New Orleans in 2005 when Hurricane Katrina hit. In the aftermath,

0:41.3

the city slowly recovered, but Emily's workplace had yet to reopen. So she got a new job

0:47.2

at a pizza place. When she showed up for her first day, she took her position behind the register.

0:53.6

The shop was small, with the pizza ovens to one side of her position behind the register. The shop was small with the pizza

0:55.5

ovens to one side of her and the men prepping food directly behind her. So, you know, I'd been there

1:01.5

for maybe an hour. I really barely knew what my job was yet. I had just arrived and I just fainted.

1:12.2

And I came to, I'd hit my head on the counter and I came to laying on the floor of this pizza shop.

1:18.9

And the guy making pizzas just stepped over me and opened the oven and pulled a pizza out of the oven.

1:25.9

And almost immediately one of the customers came

1:28.3

behind the counter and scooped me up and took me outside and laid me on a picnic bench.

1:35.3

My glasses had fallen off when I fainted and I was bleeding from like where I'd hit kind of my

1:40.7

eye area. And because the city was still in really just like this state of disarray,

1:47.4

the first thing that happened was a humvee of very young National Guardsman came,

1:53.3

and they didn't have any real proper medical kit, so they wrapped this huge bandage around my head.

1:59.5

And this man, Randy, the one who had like scooped me up and taken

2:02.6

me outside throughout it all, he was sitting with me and kind of reassuring me and chatting with

2:08.1

me. And he was like very offended on my behalf that this man had like pulled a pizza out of the

...

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