Elizabeth Jenkin is the CEO of Nimbla, Co-founder of the women's network "Lift as you Climb" and is on the boards of Gallagher, Fidelis and the Women's Football Association. She joins Robin to discuss why she left her 20-year career as a broker with Aon and RFIB to join a start-up, how brokers and insurers differ and the importance of curiosity.  Talking points include:  The importance of the voice of the customer Factors that enable a company to scale effectively Embedded insurance What a good partner looks like Their 5-year tie-up with Accelerant Taking inspiration from role models and mentors You can also get more information on the InsTech member profile page for Nimbla. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the relationship between brokers and insurers, and some key differences in their practices Identify the factors a company needs to consider when looking to scale its business in the insurance industry Describe how companies can collaborate effectively with customers to enhance the quality of their offering If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 188 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.