Elevating Customer Experience Through Service-Driven Trust with Rob Durant

Your Brand Amplified®

Bleav + Anika Jackson

Business, Artificial Intelligence, Management, Marketing, Ai, Entrepreneurship, Marketing Trends, Sales, Entrepreneur, Social Media, Small Business, Public Relations, Communications, Sales Strategy, Podcast, Branding, Business Trends

5 • 1.4K Ratings

🗓️ 19 May 2025

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In the shifting landscape of modern sales, Rob Durant stands out not merely as a practitioner of his craft but as a thought leader determined to change how the world views the profession. His approach is rooted in a fundamental reimagining of sales—not as persuasion or pressure, but as a sincere extension of customer service. Through his journey as a teacher, sales leader, and advocate for ethical sales practices, Rob offers a compelling vision for what selling can and should be: human, helpful, and honorable.

Transcript

Click on a timestamp to play from that location

0:00.0	whether that's you trying to sell yourself to land your next job, whether that's you trying to
0:07.8	convince your parents why your curfew should be later, whether that's you at the car dealership
0:16.7	trying to convince the car dealer why they need to give you a discount.
0:21.5	Whatever the opportunity is, day in and day out,
0:26.6	we are all trying to have influence over someone else's decision.
0:33.3	We might not carry a quota, but we are selling.
0:38.3	Step into the world of success with your brand amplified, the ultimate podcast designed to unravel
0:44.6	the intricacies of thriving businesses.
0:47.1	I'm your host, Onica Jackson, and I'm on a mission to uncover the stories, strategies,
0:52.4	and secrets that have propelled entrepreneurs and business
0:55.5	leaders to success.
1:00.4	I am very thrilled to have Rob Durant here today.
1:05.5	Rob, we've had a few conversations and I always enjoy them.
1:10.0	So let's talk about you getting into the business that
1:14.4	you're in, having a great sales professionals Institute, of course, Institute of course,
1:18.8	the Institute of Sales Professionals, I should say, really helping people find their way in sales
1:23.1	and doing a lot of other things that we are sympathetico on.
1:26.8	Anika, thank you so much for having me here.
1:28.8	Always a pleasure speaking with you and hoping that today we can bring to your audience some
1:34.3	things that maybe they hadn't thought of.
1:36.6	Yeah, I would like that very much.
1:38.8	And you are also a professor.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Bleav + Anika Jackson, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Bleav + Anika Jackson and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.