Effective Documentation - Part 2
Manager Tools
Mike Auzenne
4.6 • 1.4K Ratings
🗓️ 25 November 2012
⏱️ 29 minutes
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| 0:00.0 | Welcome to Manager Tools. Today's topic, Effective Documentation Part 2. Here we go. |
| 0:06.0 | Tell me about note-taking and documentation and the difference between taking notes. |
| 0:12.0 | You know, next week I had a mean this week, next week I finally |
| 0:14.9 | sit down and take the notes versus contemporaneous note taking. |
| 0:19.2 | That's a big word you just use. |
| 0:20.7 | What's that? |
| 0:21.7 | Yeah, I don't know. That's why I'm know that's not in the show notes I said it |
| 0:24.7 | that sounded like chupacabra contemporaneous yeah and you know what you know what's |
| 0:29.4 | funny about it as I just realize how obvious it is managers as note takers for performance reporting has been completely |
| 0:37.6 | infected, killed, dead, and re-born as a chupacabra because we say documentation and contemporaneous, right? |
| 0:46.2 | Both of which are legal words, as if managers should sit around every day worried about being |
| 0:50.1 | in court someday. Contemporaneous is just a legal word that means happens about the same time. |
| 0:55.2 | We don't recommend not taking notes in front of your directs. |
| 0:58.8 | In other words, we recommend taking notes right in front of your directs. |
| 1:02.1 | You don't have to apologize for or |
| 1:04.5 | hide what you're doing. We're doing our jobs. The direct who takes offense is |
| 1:10.1 | taking the fins at a false impression of what we're doing and why we're doing it. |
| 1:15.0 | Guys, as managers, if we're doing the right thing, we're not responsible for every possible |
| 1:19.2 | response to our behaviors, particularly when our motives aren't just reasonable, they're admirable. |
| 1:24.4 | And yeah, it's admirable to document effectively someone's good or poor performance. |
| 1:30.8 | It is. |
| 1:32.1 | But taking notes later, and we'll talk about MFRs in a little bit, memorandums for |
... |
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