When I was running a valet company in Seattle, and it's one, it's something that I didn't even think of at the time, but it's come back more times in the form of the story.

Running the valet company, and it was pouring rain.

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Relief. Relax.

Refresh. If there is one thing consistent in business, it's that virtually all

businesses think customer service is what separates them from their competition. Like the word

branding, however, the words customer service also has a different meaning to different people. In the past,

people chose which companies they did business with based on price or the product or service

offered. But today, the overall experience is often the driver. Is your business catering

to the customer experience? On this episode of the business buffet, Ed and I will talk through and walk through some very important things to consider implementing.

Before you start telling people, your customer service is second to none.

Welcome to the business buffet podcast with Ed Beharana and Phil Anderson.

This is a conversation in and around business with a pinch here and a sprinkle there of

anecdotal stories.

Like most buffets, we will offer the staples, you know, the things that are in every buffet,

the meat and potatoes with a cursory

helping the veggies. Our Business Buffet podcast aims to give you the fundamental principles

and strategies any successful business needs to know. Please subscribe to the Business Buffet

podcast wherever you download your podcasts. We hope you're hungry as the business buffet is open and ready

...