Move over Dr. Google.

Dr. AI will see you now.

From American Public Media, this is Marketplace Tech.

I'm Megan McCarty Carrino.

When Google was created in 1998, it revolutionized health care. Instead of waiting days or weeks to see your doctor, patients could Google their symptoms and get some sort of answer from sites like WebMD. Now large language models are finding diagnoses and potential treatment plans

for people in a matter of seconds, but that has a lot of doctors worried that the inaccuracies

and overgeneralizations that are common with AI could be dangerous for patients. Today on the show, how one doctor is approaching this new era in health care.

My name is Hassan Ben-Shikron. I am a pulmonary as well as a critical care physician, and I am currently in San Diego.

The question about whether patients will use AI is not even a question. It was not a surprise to me.

The surprise to me was colleagues of mine that we have not learned from history about Dr. Google.

The patient revolution is already here.

Patient do not wait for permission to use Google, and they're not going to wait for permission to use AI either.

And so when my colleague told me that they took AI to the doctor and the doctor said, well, then you don't need me, you're actually fulfilling the prophecy.

Let's meet them where they are and not be speaking at them and thinking that we are the ones wagging our finger at them and saying, you shouldn't do it.

What we can do is, I'm going to do a biopsy for you.

You're probably going to get the results.

You're probably going to want to check AI.

All I'm asking is to wait until you come to me. Bring me what

AI says to you. Let's discuss it together because I have your context and AI doesn't. That's

establishing the trust with the patients not making them feel that they have to hide it from you.

We'll be right back.

You're listening to Marketplace Tech.

...