Douglas Squirrel: Productive Conflict Starts With Vulnerability

Negotiate Anything

American Negotiation Institute

Education, Careers, Business

4.8 • 659 Ratings

🗓️ 20 December 2024

⏱️ 33 minutes

🔗️ Recording | iTunes | RSS

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Summary

Want to share your thoughts? Fill out our listener form Request A Customized Workshop For Your Company In this enlightening episode of "Negotiate Anything," host Kwame Christian sits down with tech expert Douglas Squirrel to delve into the nuances of negotiating and communicating effectively with tech teams. Broadcasting straight from his 600-year-old house in England, Squirrel shares invaluable insights drawn from his extensive career in technology and his experience coaching over 300 companies globally. With a focus on breaking down barriers between tech and non-tech professionals, this conversation covers practical techniques for fostering productive discussions and aligning goals across departments. By the end of this episode, you'll gain a deep understanding of how to bridge communication gaps, navigate complex tech conversations, and create a collaborative work environment. What Will Be Covered: The main barriers that make conversations between tech and non-tech professionals so challenging. Practical techniques to foster a common language and mutual understanding in tech environments. The concept of "productive conflict" and how it can be leveraged to improve team dynamics. Douglas Squirrel has been coding for forty years and has led software teams for twenty. He uses the power of conversations to create dramatic productivity gains in technology organizations of all sizes. His experience includes growing software teams as a CTO in startups from fintech to biotech to music, and everything in between; consulting on product improvement at over 200 organizations in the UK, US, Australia, Africa, and Europe; and coaching a wide variety of leaders in improving their conversations, aligning to business goals, and creating productive conflict. He lives in Frogholt, England, in a timber-framed cottage built in the year 1450. He is the author of Squirrel’s Tech Radar, Decoding Tech Talk, and Agile Conversations: Transform Your Conversations, Transform Your Culture, co-authored with Jeffrey Fredrick. Learn more at douglassquirrel and squirrelsquardron. Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life! What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource. 🎁 Special Launch Offer: Subscribe today and get 50% off for the first year. That's just $10 a month or $100 for the year! 🔗 Visit negotiateanything.com to join today and secure your spot. Ensure you don't miss out on any updates or exclusive offers. Elevate your negotiation game with Negotiate Anything Premium—your future of successful negotiations starts now! 🚀

Transcript

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0:00.0	The HP AIPC breaks language barriers instantly by translating up to 44 languages in real time,
0:08.0	powered by the Intel Core Ultra processor. With the right tools, work doesn't have to feel like work.
0:13.7	Learn more at HP.com slash AIPC.
0:31.6	Did you know that small and medium businesses make up 98% of the global economy, but most B2B marketers still treat them as a one-size-fits-all?
0:40.9	LinkedIn's Meet the SMB report reveals why that's a missed opportunity and how you can reach these fast-moving decision makers effectively. Learn more at LinkedIn.com backslash meet-the-smB.
0:48.5	Services while it's out on the ocean,
0:50.2	these changes will make that happen much less.
0:53.0	And that's something people can understand.
0:54.7	They say, ah, greater connectivity means that the services will be more effective, that our users
0:59.0	will complain to us less when they get into port.
1:01.3	Ah, now that's something that I can sell.
1:03.2	The engineers may need a bunch of help in understanding what those business contexts are.
1:07.6	And one of the things unfortunate that we tend to do, I was just talking to a big global
1:11.5	charity about this, other people who don't want to bother learning our language and who say,
1:16.4	look, I just want my outlets, come and say, please do X and tell me when X is done and don't bother
1:21.2	me. And that's the worst thing you can do. Much better to say, here's why I want X,
1:25.8	here's how it's going to benefit the business. Here's how it's going to benefit the business.
1:30.1	Here's what it's going to mean to the bottom line. It's going to reduce cost, increase revenue, something like that. And how could you help me solve that problem? Here's one way I know,
1:35.2	but I'd love to hear another way. Again, you're inviting that falsification. You're being humble,
1:40.0	as you were saying, and that's making sure that you are open to other solutions and you're getting
1:45.0	a business description of the value of whatever the engineers tell you.
1:49.9	Hey, I'm Kwame Christian, and you are about to step into the world of Negotiate Anything,
	...

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