Dolly Chugh: Why “Good People” Struggle with Bias and What to Do About It
Guy Kawasaki's Remarkable People
Guy Kawasaki
4.5 • 679 Ratings
🗓️ 23 March 2026
⏱️ 55 minutes
🧾️ Download transcript
Summary
We first released this episode with Dolly Chugh more than a year ago, but it feels even more relevant today.
Dolly is a social psychologist at NYU who studies how well-intentioned people deal with bias, identity, and the stories we tell ourselves about the world. Her work challenges a deeply held belief: that being a “good person” is enough.
In this conversation, Dolly explains why that mindset can actually hold us back, and why striving to be “good-ish” leads to real growth. She breaks down how unconscious bias works, why our understanding of history is often incomplete, and how those gaps affect the way we see the present.
You’ll also hear practical tools for grappling with uncomfortable truths without shutting down, including how to recognize simplified narratives, embrace contradictions, and keep improving without defensiveness.
If you missed this episode the first time, it’s worth revisiting. And if you did hear it before, you may find it lands differently now.
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Transcript
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| 0:00.0 | We first released this episode with Dolly Chug more than a year ago, but its message feels even more relevant today. |
| 0:17.4 | Dolly is a social psychologist at NYU, and she studies how good people confront bias, |
| 0:24.6 | rethink the stories we tell about history, and keep improving things. |
| 0:29.3 | She challenges the idea that we should aim to be good and instead encourages us to be good-ish, |
| 0:36.2 | always learning and getting better. |
| 0:38.5 | In this episode, she shares practical tools for grappling with uncomfortable truths about our past. |
| 0:45.4 | If you missed it the first time, it's worth a listen now. |
| 0:57.4 | First, I have to say this word. |
| 0:59.4 | Varadarajun. |
| 1:01.2 | Oh, yeah. |
| 1:03.2 | That's a deep cut there. |
| 1:05.2 | Gita Verda Rajan. |
| 1:07.6 | I haven't said her name in a while. |
| 1:08.6 | I hope I'm saying it right. |
| 1:09.5 | Bertha Rajan. |
| 1:12.3 | So I was close, right? Yeah. Good the Rajan. So I was close. Yeah. Good, good work. |
| 1:22.3 | You went all the way back. And your last name is chug? Chug. Chug. Yeah, chug. It's like the sounding good, like a chug. Because I want to be sensitive. Well, well thank you for trying how do you say your last |
| 1:31.4 | name my last name is you just you can call me anything you want it's calasaki i've heard you say it on |
| 1:39.4 | your podcast in your preface of the person you mean to be, |
| 1:46.2 | you cite of all books Hillbilly Elegy. |
| 1:52.5 | Fast forward to today. |
| 1:56.0 | What does J.D. Vance's alignment with Donald Trump mean? |
... |
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