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Manager Tools

Distant Manager Basics - Part 1

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 17 October 2010

⏱️ 23 minutes

🧾️ Download transcript

Summary

This guidance recommends some simple things managers can do to improve the accountability and productivity of distant team members.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Manager Tools. Today's Cast, Distant Manager Basics, Part 1 of 2. Here we go. Mark, let me ask you a question here, because this is something that comes up quite a bit and in today's world more frequently than probably we'd like it to happen, but we get this question all the time.

0:34.3

How do I manage when some of my directs aren't code located with me?

0:39.2

I'm in Chicago.

0:40.5

I got team members in York and I got team members in London and I have team members in New York and I got team members in London and I have team

0:44.2

members in in Los Angeles. The fact is this team is far-flung across the world.

0:51.0

It makes a sense for my organization. We don't want to get into when it makes

0:54.9

sense when it doesn't. But it just makes sense here. But man, management in this situation,

1:00.8

it's hard. It's harder. Yeah yeah and and you know this is a

1:03.7

compounding of the fundamental mistake that I believe most organizations make this is

1:08.6

an organization tool so we don't talk about what companies should do, but you know you promote somebody to manager, you don't give many training,

1:17.0

30 to 40 percent, maybe even 60 or 70 percent of their job changes, and they, you know, there's no reason to believe that the average

1:26.5

company does a good job of seeing the change and preparing people for it and

1:31.4

it's hard enough when somebody's co-located.

1:35.0

Management from a distance makes things notably harder.

1:38.8

It's not twice as hard, although I will tell you if you're a frontline manager and you've never managed and the choice is

1:46.2

Taking a team that's all co-located with you or a team that's not co-located with you at all

1:50.4

I believe that is twice as hard.

1:52.8

It's probably not twice as hard if you've already managed a couple of times

1:55.5

with people co-located with you, but it's enormously harder.

1:59.0

And I believe this is another one of the things that goes to the idea that if companies

2:03.9

are not going to help managers get better when they become managers and then

2:08.2

they're also not going to say this is different now here's some things you

...

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