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Radical Candor: Communication at Work

Development Versus Management—The Measurement Problem 3 | 7

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7740 Ratings

🗓️ 8 July 2021

⏱️ 35 minutes

🧾️ Download transcript

Summary

Most everyone has had a boss who failed at performance development⁠—helping people on their team grow and move forward in their careers. The way you think about developing the skills of the people in your organization and how you think about performance management must be aligned. It is a manager’s job to both help each person on their team develop and grow in their career, and also to transparently assessing the performance of each person, commonly called performance management. On this episode of the Radical Candor podcast, Kim, Amy and Jason talk about why you can’t have effective performance reviews if you’re not also practicing performance development. Read the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Hello, everybody. Welcome to the Radical Canter Podcast. I'm Kim Scott, co-founder of Radical

0:10.2

Candor, and also Just Work. And I'm Jason Roseoff, CEO and co-founder of Radical Cander.

0:17.0

Now I'm Amy Sandler, your host for the Radical Candor podcast. We're recording this one in June

0:22.8

2021, and for many organizations, it's performance review season. So today we'll be talking about

0:30.4

why you can't have effective performance reviews if you're not also practicing performance

0:36.4

development. Kim talks about this extensively in a

0:40.4

bonus chapter that was included in the second edition of Radical Candor. If you haven't read that one,

0:46.6

Go buy the book. Go buy that the book. You haven't read that one. Go buy the book. Have you bought

0:53.5

the book? Okay, now that you're back,

0:55.3

the way you think about developing the skills of the people in your organization and how you think

1:00.0

about performance management must be aligned. So it's a manager's job to both help each person on

1:06.4

their team develop and grow in their career while also transparently assessing the performance of each

1:14.4

person, what is also commonly called performance management. So according to research from Gallup,

1:21.4

only 30% less than a third of employees strongly agree that their manager involves them in

1:26.2

goal setting. Even fewer, just 27%

1:29.0

strongly agree that the feedback they're receiving helps them do their work better. And the

1:33.6

numbers keep going down from there. Only 22% strongly agree that their performance is managed

1:38.5

in a way that motivates them. And only 19% strongly agree that they actually have talked to their manager about steps

1:46.9

to reach their goals. These are not great looking numbers, Kim, and it's so important. So why do you

1:52.7

think this is just so hard for leaders to get right? I think there's an awful lot of confusion

1:57.6

out there between development conversations and performance management.

2:03.6

And so in my mind, here's how I would tease it out.

...

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