Development Versus Management—The Measurement Problem 3 | 7
Radical Candor: Communication at Work
Radical Candor
4.7 • 740 Ratings
🗓️ 8 July 2021
⏱️ 35 minutes
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| 0:00.0 | Hello, everybody. Welcome to the Radical Canter Podcast. I'm Kim Scott, co-founder of Radical |
| 0:10.2 | Candor, and also Just Work. And I'm Jason Roseoff, CEO and co-founder of Radical Cander. |
| 0:17.0 | Now I'm Amy Sandler, your host for the Radical Candor podcast. We're recording this one in June |
| 0:22.8 | 2021, and for many organizations, it's performance review season. So today we'll be talking about |
| 0:30.4 | why you can't have effective performance reviews if you're not also practicing performance |
| 0:36.4 | development. Kim talks about this extensively in a |
| 0:40.4 | bonus chapter that was included in the second edition of Radical Candor. If you haven't read that one, |
| 0:46.6 | Go buy the book. Go buy that the book. You haven't read that one. Go buy the book. Have you bought |
| 0:53.5 | the book? Okay, now that you're back, |
| 0:55.3 | the way you think about developing the skills of the people in your organization and how you think |
| 1:00.0 | about performance management must be aligned. So it's a manager's job to both help each person on |
| 1:06.4 | their team develop and grow in their career while also transparently assessing the performance of each |
| 1:14.4 | person, what is also commonly called performance management. So according to research from Gallup, |
| 1:21.4 | only 30% less than a third of employees strongly agree that their manager involves them in |
| 1:26.2 | goal setting. Even fewer, just 27% |
| 1:29.0 | strongly agree that the feedback they're receiving helps them do their work better. And the |
| 1:33.6 | numbers keep going down from there. Only 22% strongly agree that their performance is managed |
| 1:38.5 | in a way that motivates them. And only 19% strongly agree that they actually have talked to their manager about steps |
| 1:46.9 | to reach their goals. These are not great looking numbers, Kim, and it's so important. So why do you |
| 1:52.7 | think this is just so hard for leaders to get right? I think there's an awful lot of confusion |
| 1:57.6 | out there between development conversations and performance management. |
| 2:03.6 | And so in my mind, here's how I would tease it out. |
... |
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