Derek Gaunt on Mastering Tactical Empathy in Negotiations

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 31 March 2024

⏱️ 32 minutes

🔗️ Recording | iTunes | RSS

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Summary

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this gripping episode of "Negotiate Anything," Derek Gaunt, a seasoned negotiations consultant, uncovers the subtle intricacies of negotiation and the profound impact of ego on decision-making processes. Tapping into his expansive 29-year law enforcement and hostage negotiation background, Gaunt delves into the nuances of tactical empathy and its role in leadership and conflict resolution. Sharing insights from his book "Ego, Authority, Failure," he provides the audience with actionable strategies for harnessing the power of empathy and labels to steer challenging conversations. Join host Kwame Christian as they explore the psychological underpinnings that drive successful negotiations. - Unpacking the role of ego in negotiations and its potential to obstruct clear judgment. - Tactical empathy vs. emotional empathy and the application of strategic understanding in conflict resolution. - The art and science behind using labels to diffuse emotions and assert control over negotiations. Listeners will learn: - How to manage personal emotions and read the emotional terrain of any negotiation. - Strategies for employing tactical empathy to create rapport and foster trust in communications. - Tips for diffusing hostility and using strategic mislabeling to encourage dialogue and gather deeper insights. Follow on Derek on LinkedIn https://www.linkedin.com/in/derek-gaunt-2943a824/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Transcript

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0:00.0	Hello, my friend, and welcome to another exciting episode of Negotiate Anything.
0:07.6	Thanks for joining us today. With over 10 million downloads and listeners from more than 180 different
0:13.5	countries, it's dedicated listeners just like you who have made Negotiate Anything the number one
0:19.2	negotiation podcast in the world.
0:21.4	I'm your host, Kwame Christian.
0:23.4	I'm a business lawyer, mediator, author, and the proud CEO of the American Negotiation Institute.
0:29.7	Now, before we get into today's insightful conversation, I have a golden opportunity for those of you
0:35.2	who recognize the power of negotiation in your professional
0:38.5	lives. Have you ever found yourself wishing that you can navigate those high-stakes conversations
0:43.4	with more confidence? Or perhaps you're looking to empower your team with the art of persuasion
0:48.3	and conflict resolution. At the American Negotiation Institute, we've crafted specialized
0:53.8	keynotes and workshops tailored for those very needs.
0:57.0	We've transformed the negotiation skills of professionals worldwide, and we're eager to do the same for you.
1:03.0	We believe the best things in life are on the other side of difficult conversations,
1:07.0	and our goal is to help you improve your lives and the lives of those around you one difficult conversation at a time.
1:13.6	Don't let another challenging conversation leave you second guessing.
1:17.6	Click the link in the description to discover how we can help you find confidence in conflict,
1:22.6	negotiate better deals, and have stronger relationships.
1:26.6	Because in the world of business, every conversation
1:29.4	counts. And now, without further ado, let's jump into the interview.
1:38.2	Derek, thanks for joining us today. Thank you for having me. It's a pleasure to be invited. Thank you.
1:43.1	Yeah, it's a pleasure to have you. So how would you get us started by telling us a little bit about yourself and what you do?
	...

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