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The Look & Sound of Leadership

Defining Success

The Look & Sound of Leadership

Essential Communications - Tom Henschel

Education, Executive Coaching, Self-improvement, Executive Presence, Careers, Business, Management

4.81.3K Ratings

🗓️ 5 February 2015

⏱️ 12 minutes

🧾️ Download transcript

Summary

“I’ll know it when I see it” is a natural thought when starting a new project. Feeling “It’s just not right” is natural when a situation is nagging. But your followers need you to tell them specifically what success looks like. If you don’t tell them, how will they know?

Transcript

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0:00.0

Welcome back to the Look and Sound of Leadership, an ongoing series of

0:06.2

executive coaching tips designed to help you be perceived in the workplace the

0:11.2

way you want to be perceived.

0:13.0

I'm Tom Henschel, your executive coach,

0:16.0

and today we're talking about defining success.

0:22.0

Ramesh ran the project management team in his company.

0:27.0

Because of his position, he was exposed to virtually all the executives and their teams. Few people in the company were as visible as Ramesh or as well

0:36.9

liked. When I asked why he wanted coaching he said, I had a coach six or seven years ago and it was great, but some new stuff is happening, so I thought I'd get a coach again.

0:48.0

I asked what he meant by new stuff, and he said, oh, just little little stuff a little bit of turnover a little

0:56.2

resistance to my ideas I just think it's time for a tune-up the feedback I gathered about Ramesh came back rousingly positive.

1:06.1

No single development issue surfaced, and on the one hand that was good there were no derailers looming

1:12.0

in his path. But neither were there any specific issues we could focus

1:16.1

on and get some big wins. Consequently, we began the coaching without having set clear goals.

1:23.0

Sometimes, coaching suffers from that sort of lack of direction,

1:27.0

but Ramesh was so smart and self-aware,

1:30.0

I trusted that we would find value wherever the coaching led us.

1:35.0

Quickly, our conversations covered topics from macro issues affecting the business at large,

1:40.0

to micro issues, like managing his direct reports. For example, we talked quite a bit about a direct

1:45.4

report of his named Catron. Ramesh had hired Catron himself, but now he was having doubts.

1:52.4

Her pedigree is perfect.

1:54.0

She should be able to do her job without breaking a sweat,

1:57.0

but she always seems to need help.

...

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