David Novak - Former CEO of Yum! Brands, Podcaster & Best-Selling Author | How Leaders Lead

Success Story with Scott D. Clary

Success Story Media

Business, Education, How To, Self-improvement

4.6 • 326 Ratings

🗓️ 19 May 2024

⏱️ 77 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory ➡️ Join 321,000 people who read my free weekly newsletter: https://newsletter.scottdclary.com ➡️ About The GuestDavid Novak is the Co-Founder, retired Chairman, and CEO of Yum! Brands, the world’s largest restaurant company with over 45,000 locations in more than 135 countries. Under his leadership, Yum! Brands grew from $4 billion to over $32 billion in revenue. After retiring in 2016, Novak founded David Novak Leadership, focusing on modern team leadership through online courses, books, and workshops. He also hosts the business podcast "How Leaders Lead with David Novak." Novak’s initiatives, including the Lift-a-Life Foundation, Lead4Change, Global Game Changers, and the Novak Leadership Institute at the University of Missouri, aim to develop leaders at every stage of life.A renowned expert on leadership and recognition culture, Novak is a bestselling author of several acclaimed books, including "Taking People With You," "O GREAT ONE!" and "Take Charge of You." His achievements have earned him numerous accolades, such as the “2012 CEO of the Year” by Chief Executive magazine, recognition as one of the world’s “30 Best CEOs” by Barron’s, and inclusion in the “100 Best-Performing CEOs in the World” by Harvard Business Review. He has also received the Horatio Alger Award for philanthropy and higher education and the 2012 United Nations World Food Program Leadership Award for Yum! Brands' World Hunger Relief. ➡️ Show Linkshttps://www.instagram.com/davidnovak/https://x.com/DavidNovakOGO/https://www.linkedin.com/in/david-novak-ogo/ ➡️ Podcast SponsorsHubspot - https://hubspot.com/ Imperfect Action Podcast - https://stephtaylor.co/imperfect-action-podcast/ NetSuite — https://netsuite.com/scottclary/DeleteMe - https://joindeleteme.com/success (Code: success)BELAY - https://belaysolutions.com1Password - https://1password.com/claryIndeed - https://indeed.com/claryHeaven Hill - https://heavenhilldistillery.com/hh-bottled-in-bond.phpEufy - https://eufyofficial.com/videolockPolicygenius - https://www.policygenius.comNeurohacker - https://neurohacker.com/successpod (Code: successpod) ➡️ Talking Points00:00 - Introduction02:41 - Myths About Learning07:00 - Marketing Insights11:02 - Solving Hospitality Needs15:42 - Childhood's Impact on Leadership 18:24 - Learning to Love Your Work23:24 - An Entrepreneur's Timing29:17 - Learn from Experts36:26 - Sponsor: Imperfect Action Podcast37:11 - CEO's Market-Making Role38:13 - Curiosity in Leadership42:42 - Effective Learning by Doing50:16 - Keys to Success Beyond Money53:53 - Aligning with a Big Mission1:03:58 - Key Lesson from Novak1:06:08 - Focusing on Failures1:06:55 - Connect with David Novak1:08:52 - Advice for Younger Self1:09:19 - Defining Success

Transcript

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0:00.0	Too many people in business, I don't care what business is, they start out and say,
0:03.4	I want to make a ton of money. But they forget how you get there, and the only way you'll get there is by having the people
0:08.8	capable. The place that you come from, and how you operate in this world is really cemented in these
0:13.8	really young early years of your life. Do you feel like some of that impacted you in a
0:18.8	major way? Oh absolutely you know people always said how do you know that so much about this person don't know them that well?
0:25.0	Well, well, I'm kind of able to get to that because I had that as my upbringing and I learned that it was a necessity. I was able to learn how to
0:35.2	size up people very quickly. You got to stand for something. I want to make the
0:40.6	world a better place by developing better leaders.
0:42.8	You know, that's my overall strategy.
0:45.8	If you put the people first, then they're going to have the capability to satisfy more customers.
0:52.3	You will be on your way to growing whatever you happen to be leading, and then you make money.
1:00.0	Welcome to Success Story. I'm your host Scott Clary.
1:02.7	The Success Story Podcast is part of the HubSpot Podcast network.
1:06.0	HubSpot has been a huge supporter of the show since day one,
1:08.5	and I chose to partner with HubSpot because they support entrepreneurs.
1:11.5	At the end of the day,'m an entrepreneur a lot of people that
1:14.0	listen to this show are entrepreneurs and it's hard and Hubsboc creates solutions for
1:18.6	entrepreneurs so it's not as difficult. One of the number one problems that all entrepreneurs have is keeping
1:24.9	customers happy. It's one thing to acquire customers, keeping them happy, boosting customer
1:30.3	satisfaction is a whole other can of worms.
1:33.1	It's not easy.
1:33.9	But there is an all new service hub from HubSpot
	...

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