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Science Weekly

Cybercrime: what does psychology have to do with phishing?

Science Weekly

The Guardian

Science

4.21K Ratings

🗓️ 20 June 2023

⏱️ 19 minutes

🧾️ Download transcript

Summary

At the start of 2023, the UK postal service Royal Mail was hit with an ultimatum: pay $80m (£67m) or continue to have international shipments blocked. The demand came from Russian-linked hackers the LockBit group, who had infiltrated Royal Mail’s software. Royal Mail refused to pay and eventually reinstated its overseas deliveries, but the cyber-attack came at a huge cost to the company and others that depend on its service. Ransomware attacks like this one are on the rise. So too are phishing attempts, emails and texts that try to fool recipients into clicking on links that contain malware or ask for personal information. Ian Sample speaks to the Yale law professor and author Scott Shapiro about cybercrime, how attacks hack into our psychology and what individuals and governments could do to stop it. Help support our independent journalism at theguardian.com/sciencepod

Transcript

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0:00.0

This is the Guardian.

0:10.0

Hacking. For a long time it was synonymous with celebrities, phones, bored teenagers, and yes, the British press.

0:20.0

Puntary claims his privacy was breached by journalists and investigators

0:24.0

were working on... investigators,

0:25.0

reporters and an editor

0:27.0

all broke the law in the phone hacking conspiracy.

0:30.0

Hackers broke into their accounts, stole nude pictures, and then leaked them onto the internet.

0:34.0

He hacked his school records, changing grades.

0:37.0

It was easy.

0:39.0

Too easy.

0:40.0

Now, we're more likely to hear about data breaches involving big companies, organised

0:45.8

criminal gangs and serious sums of money. It's been described as a mass cyber

0:52.2

heist and now on a hackers website a warning in broken English

0:56.1

Get in touch with us to discuss a ransom payment or we'll publish your data online

1:02.1

Hackers might break into computers and networks by unleashing malware attacks,

1:07.0

sending fishing emails with dodgy links, or exploiting flaws and vulnerabilities in operating systems.

1:14.0

Cybercrime performed by so-called black hat hackers

1:18.0

is a huge, huge problem.

1:20.0

It costs countries and citizens billions of dollars every year.

1:25.0

So today we're exploring the cryptic world of hacking and asking how criminals tap into our psychology, how AI could make

1:36.5

hacking an even bigger threat and what we should be doing to keep ourselves safe.

1:43.0

From the Guardian, I'm Ein sample, and this is Science Weekly.

...

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