Hello everybody, welcome to Pastor Rick's Daily Hope. This is the Bible teaching ministry of Rick Warren.

Hey, we're so glad you're here with us today. We are continuing in a series called Talking About Stuff That Matters.

Now, in this series, Rick looks into the scriptures, and he's unpacking what it means to live in community, have real conversation about what matters most, and face discouragement with courage and faith.

It's honest, hopeful, so stay tuned. You won't want to miss a second.

And now, here's part two of a message called Creating Life Shaping Conversations.

Okay, here's number four.

The T and listen stands for tune in.

Tune in to any fear or hurt beneath the words.

What people are feeling is far more important in a conversation than what they're saying. And what they're saying is often not exactly what they're feeling. But a lot of times

they're saying one thing and they're feeling another. And if you're going to be a great listener,

you have to look past their words, past the things they're saying, because sometimes what they're feeling another. And if you're gonna be a great listener, you have to look past their words,

past the things they're saying,

because sometimes what they're saying is offensive

because they're hurt.

Or sometimes they're saying what they're saying

is because they're afraid, they're insecure, they're fearful.

And when people get angry, it's usually because they're either frustrated,

hurt, or fearful. You know what? It's a whole lot of easier to deal with people when you know

they're frustrated or they're hurt or they're fearful than it is when they're angry. You're not

very sympathetic to people who get angry at you. But you are sympathetic to people who are fearful

and you are sympathetic people who are hurting and you are sympathetic to people who are frustrated.

And so if you can look past the words, in fact, sometimes in a conversation to be a good listener,

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