Could AI ever be used safely for mental health support?

Marketplace Tech

American Public Media

Technology, News

4.6 • 1.2K Ratings

🗓️ 1 October 2025

⏱️ 14 minutes

🔗️ Recording | iTunes | RSS

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Summary

The role of artificial intelligence in mental health care is an unsettled issue. States including Illinois, Utah, and Nevada limit or ban the use of AI for therapy. And researchers say such conversations can sometimes veer off course and even be dangerous.

Marketplace’s Nova Safo spoke with Jenna Glover, chief clinical officer at the mental health care platform Headspace, which launched an AI assistant, Ebb, last year.

Transcript

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0:56.7	Shopify.com.U.K. slash try. Is there a way to safely use artificial intelligence for mental health
1:05.0	support? From American public media, this is Marketplace Tech. I'm Novosafo.
1:25.2	AI in mental health care is an unsettled issue. Three states, Illinois, Utah, and Nevada,
	...

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