Thank you for downloading this programme.

In this edition of the bottom line,

after scandals like phone hacking and financial misselling,

Evan Davis and guests discuss how companies recover from negative headlines.

Hello and welcome to the programme.

And we've a fascinating programme today looking at companies dealing with disaster.

My three guests are all chief executives

who were not around when the problems originated, but who had to come in and pick up the pieces.

The co-op bank, News UK after the phone hacking scandal. And we've also Stephen Hester with us,

who went from running Royal Bank of Scotland, which deserves a series of its own,

to Royal Sun Alliance, an insurance company with a scandal in its Irish operation.

Let's learn a little more about these cases and then see if we can pick up some general lessons.

And first up is Mike Darcy, who's chief executive of News UK.

That used to be called News International.

It is, of course, part of the Rupert Murdoch Empire,

run the newspapers, The Times and the Sun.

Mike, you started in 2013.

Just take us through the hacking crisis where it was by the time you arrived.

Well, there were certainly plenty of challenges.

I mean, obviously News International, as was, was still working its way through the phone

hacking scandal with trials still to come.

So that was very much front of people's minds.

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