Take some time for yourself with soothing classical music from the mindful mix,

the Science of Happiness Podcast.

For the last 20 years I've dedicated my career to exploring the science of living a happier more meaningful life and I want

to share that science with you.

And just one thing, deep calm with Michael Mosley.

I want to help you tap in to your hidden relaxation response system and open the door to that

calmer place within. Listen on BBC Sounds.

This is a Thinking Loud Podcast from the BBC and for more details in our terms of use and

much, much more about thinking aloud, go to our website at BBC.co. UK.

Hello. A couple of years ago I fell out with my hair dresser. I'd gone in for a

routine job same as usual please and would you trim the eyebrows but on this

occasion I decided to show Tanya that I had the edge on some of her other customers.

Well I'm not going to ask you if you've got any

holidays planned I said because you must get sick to death of having the same old

conversation with all your clients. Oh you're wrong there she said I just love talking to my customers about

their holidays. Well not long after that incident I came across evidence that

hairdressers consistently topped all the surveys into job satisfaction and did so it was

suggested because they relished chatting to regular clients marvelling at

their accomplishments commiserating with their traumas laughing at their jokes. In other words they

relished that part of their job which social scientists now like to call

emotional labor. But as I now also know after reading a new research article published in the journal

Sociology of Health and Illness, that readiness to take on emotional labor and

...