Confidence Classic: How to Lead With Heart and Build a Culture That Rocks with Jim Knight

Creating Confidence with Heather Monahan

Heather Monahan

Entrepreneurship, Education, Business, Self-improvement

4.8 • 1.1K Ratings

🗓️ 27 May 2025

⏱️ 66 minutes

🔗️ Recording | iTunes | RSS

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Summary

What if your leadership style could become your greatest legacy? In this episode, I sit down with leadership expert and keynote speaker Jim Knight to talk about what it really takes to build culture, develop rockstar teams, and lead with passion. Jim shares how he went from Gatorland and Olive Garden to training at Hard Rock Café and speaking on stages around the world. I also talk about what it looked like to show up on stage while navigating one of the hardest moments of my life, how I managed to cancel high-profile meetings, honor my son’s grief, and still deliver a high-stakes keynote that same week. Plus, I also answer your DMs about fast business pivots, launching with confidence, and MORE. In This Episode, You Will Learn 00:00 How I supported my son through his first experience with grief. 08:00 The BTS of delivering a keynote while managing emotional pain. 15:30 How did you start in the service industry? 25:30 Why “edutainment” is the future of speaking. 33:00 Jim’s 4 core leadership principles you can implement today. 41:30 What to do if you're working with a toxic CEO. 47:00 Advice for anyone who lost their job during COVID. 51:00 How to reinvent your business fast. 59:00 What happens when you bet on yourself? Resources + Links Sign up for a one-dollar-per-month trial period at shopify.com/monahan Download the CFO’s Guide to AI and Machine Learning at NetSuite.com/MONAHAN. Want to do more and spend less like Uber, 8x8, and Databricks Mosaic? Take a free test drive of OCI at oracle.com/MONAHAN. Get 10% off your first Mitopure order at timeline.com/CONFIDENCE. Get 15% off your first order when you use code CONFIDENCE15 at checkout at jennikayne.com. Call my digital clone at 201-897-2553! Visit heathermonahan.com Sign up for my mailing list: heathermonahan.com/mailing-list/ Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com If you haven't yet, get my first book Confidence Creator Follow Heather on Instagram & LinkedIn Jim on Instagram

Transcript

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0:00.0	I don't even care what the product is. And I say this with love in my heart, regardless
0:04.5	that people are selling widgets, it's never about the thing. It's not even about the environment.
0:09.7	It's about the people. It's about the humans. It's always been about human behavior. The goal is
0:14.6	don't focus so much on the thing. Even if you're first to the market, even if you're crushing
0:19.8	it compared to everybody else, the goal is you've got to get spectacular people. You know, if you're first to the market, even if you're crushing it compared to everybody else,
0:21.1	the goal is, you've got to get spectacular people.
0:24.2	You know, if you can find some rock stars out there, they will help you perpetuate the brand for all time.
0:29.2	Come on this journey with me.
0:30.5	Each week when you join me, we are going to chase down our goals.
0:34.9	We'll overcome adversity and set you up for a better tomorrow.
0:39.4	I'm ready for my close-up.
0:41.0	Hi, and welcome back. I'm so excited that you're here with me today. Thank you for being with me.
0:47.9	I need you. I have had quite a week, not a good one. Of course, we can't have all good weeks as we know. And I know
0:57.1	that I'm definitely not alone. I'm sure you're with me and that there are just some weeks that
1:02.7	suck. And this has been one of them. So the week started off normally, started off fine,
1:08.8	actually. And then suddenly, tragicallyically my son's puppy drowned in the pool
1:16.7	and since then the last few days have just been a complete nightmare it's really been you know it's the
1:22.7	first time my 13 year old has suffered from grief and loss and death and it had been unexpected.
1:30.8	I actually said to him, wow, you know, at one point in a conversation I was having with
1:35.3	them, geez, there are some things we can look to here, you know, when I first heard.
1:39.7	I thought it was going to be one of your grandparents, you know, and he explained to me that,
1:44.4	what I found really interesting, he said, that wouldn't have been as jarring or shocking because
	...

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