Welcome to season 4 boost hospitality podcast

and back again to show all hospitality owners

how you can turn lookers into bookers,

get more heads on beds and increase your direct booking.

This season I've got something very special lined up. The

bootlely website was recently voted one of the top 10 UK hotel blogs out there.

After asking you guys, I realized that so many of you haven't actually

read the blogs. You said that you prefer audio as a way of learning about new tactics and tips to get in more direct

bookings. So what I'm doing this season is I'm going to be providing the audio

version of all of my blogs that are on the Boostley website.

So it doesn't matter whether you're on the computer, in the car, getting ready for breakfast or changing those beds.

I can show you how you can increase your diary booking.

Let's get on with a show.

On the 27th of October 2017, the CMA opened and investigating in how the online

travel agents conduct their business.

We are now in July 2018 and I wanted to give you an update on what the CMA are doing,

the outcry from it and how this is massive news for the world of hospitality.

So let me have a quick recap for everybody who doesn't know.

October 2017, the BBC News website stated this this investigation

will examine areas such as hidden charges, search results and discount

claims their competition and markets authority,

otherwise known as the CMA, has appealed to consumers to write to them to

...