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The ONE Thing

Closing the Loop: The Science Behind Feeling Overwhelmed, And What to Do About It

The ONE Thing

NOVA Media

Entrepreneurship, Business, Careers

4.8 • 1.1K Ratings

🗓️ 2 March 2026

⏱️ 36 minutes

🧾️ Download transcript

Summary

If you feel like you have 30 browser tabs open in your brain, you’re not alone. Most business owners don’t have a capacity problem—they have a clarity problem. In this episode, Jay Papasan unpacks the science behind overwhelm, including the Zeigarnik effect and additive bias, and explains why unfinished tasks drain your mental bandwidth. When you try to multitask your way out, you only slow everything down and create more open loops. The solution isn’t better time management. It's a better selection. Jay walks you through how to download all your open loops, apply extreme Pareto thinking, and identify the first domino that deserves your full focus. You’ll learn why extraordinary success is sequential, not simultaneous, and how redefining what “finished” means can free up mental space and build momentum. If you’re tired of chasing inbox zero and still feeling behind, this episode gives you permission to subtract, prioritize, and focus on what truly matters. Challenge of the Week: Download every open loop in your life—personal and professional. Identify your true 20 percent. Choose your ONE Thing for the week, give it extra time, and let the rest wait. *** To learn more, and for the complete show notes, visit: the1thing.com/pods. We talk about: [00:00] Reframing the Overwhelm: From Myth to Clarity and Boundaries [4:45] The Science Behind Open Loops: Zeigarnik Effect, Additive Bias, and Decision Drift  [9:59] The ONE Thing’s Principle and the Alphabet vs Alternating Test [17:09] Real World Stories: In-N-Out to Daya and Courtney [23:37] Practical Steps: Download, Extreme Pareto and Redefine “Finished”. [30:20] The ONE Thing Weekly Challenge  Links & Tools from This Episode: The ONE Thing Operating System Bluma Zeigarnik (Zeigarnik Effect) Leidy Klotz (Additive Bias Research) Pareto Principle (80/20 Rule) Free Resources Want to be a guest or share feedback? Email podcast@the1thing.com   Produced by NOVA

Transcript

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0:00.0

The reason you're feeling overwhelmed is not what you think. Right now, you probably have about 30 browser

0:05.8

tabs open in your brain. You've got to email that proposal. You've got the kid thing after work.

0:11.3

You've got that marketing project that you've been working on whenever you have a spare minute.

0:16.4

You've got that design for that really cool carousel you're going to put on Instagram that you started

0:21.0

in Canva, but you haven't quite found time to go back and really give it the time it needs.

0:25.9

You've got all of these open loops, and they're just kind of taking up processing power in your

0:30.9

brain. I've talked about this before, but it's a real thing. We tend to focus on this idea

0:36.3

that we have a capacity problem. I'm not good enough.

0:40.6

I should be able to do more. You don't have a capacity problem. Most likely what you have is a

0:45.5

workload problem. You're putting too much on your plate every single day. And I get it.

0:50.6

Business owners, it happens to us all the time. So in this episode, we're going to

0:56.0

explore a little bit about how this happens, how we get into this overwhelm, and how we get

1:01.9

out of it, the science behind it, and some good strategies and some good stories about people

1:07.3

that have narrowed their focus and escape this sense of endless overwhelm.

1:12.4

So remember, it's not a capacity issue.

1:15.2

It's your workload.

1:17.0

It's your approach to what you're agreeing to do and how you're doing it.

1:20.7

That is the way out of overwhelm.

1:22.7

I'm Jay Papazan, and this is the one thing.

1:25.3

Your weekly guide to the simple steps that lead to extraordinary results.

1:40.8

In our training and our coaching, pretty much every business owner at one point or another has talked to me a little bit about this feeling of overwhelm.

1:48.8

There always have too many projects than they have time to do, and they always feel like they're behind and letting people down.

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