Imagine sweeping through green fields, floating 5 feet above ground, sun on your face as you slide by on track to your destination.

Not a car in the world, as you simply lean back. And before you know it, you're there.

This is how travel should feel, and on our trains, it does.

Avanti West Coast, feel good travel.

Italian Experience, cliente, fundador, and CBO Chief Vision Officer of the Shopology,

writer of the book, I'm here to serve you.

And if you ever have sold a client, what could have been wrong?

They were willing to accept a little favorable conditions for the business,

how to sell it. They knew they didn't convince them, but they thought they had to accept it because they didn't have another option.

Well, if they answered that yes, they had been victims of toxic clients,

and today Carlos Agami tells us how to deal with them, but Carlos gives us more examples of real life.

And Juler, we can talk a lot. I'm going to put an example that I took to me.

Seven years ago, I sold an administration system to a company.

I paid everything perfect, and now we're going to start with the installation process of the system.

The next day, I sent my team to their offices, and I received a call from him who told me to look at Carlos.

I don't send him to your chichincles, or you or you, or there is no business.

This is an example of a toxic client.

And now I tell you what he did to face him.

What is it?

Without a doubt.

Without a doubt.

I tell you, in my case, what he did at that moment was to tell you, you know what?

...