Hey, Chris. Thanks for joining us today as a way to get and start it. Tell us a little bit about yourself.

Oh, Brian, pleasure to be on. Um, you know, I've got your standard background FBI hostage and go shaders stuff like that.

Throw up an Iowa. Yeah, small time. I have a boy FBI hostage and go shader. Uh, you know, it's a cliche.

Now, you were a police officer before you went in the FBI, weren't you?

KCMO, Kansas City, Missouri police department. Yes, I was. Yeah. Now, how do you get interested in negotiations after doing that?

It sounds like, um, you're on the SWAT team, too, weren't you? I was. Yeah, you know, and I mean, a lot of this is, it's communication related.

I mean, I, I got, it seems a little bit overly obvious there, but, you know, I got, um, I remember when I was a police officer.

Uh, there was some, uh, detectives that some guys got rotated out of the detective bureau with the police department,

but just because some administrative nonsense. And, man, those guys could talk to people.

I mean, and they would give people to, to cooperate, you know, without having to yell at anybody or, I mean, really effective smart stuff.

And I remember being blown away by that. So, you know, I ended up in the FBI a couple of years later.

And, and then was really blown away by the, the agents that were making cases not because they got a hammer on somebody because they were under arrest and they, you know, want, they wanted to try to work the way out of it.

But agents that got people to cooperate with them just on, uh, establishing a relationship with people want to do the right thing or felt, felt, uh, attached to the agent in some way.

So, you know, communicating, uh, to, for, with great results, just kind of blew me away whenever I, whenever I got a chance to see it.

So ended up being when I left my swat days behind, uh, ended up just being something I was really into and really enjoyed.

Yeah. And now that you're kind of, you're totally focused on business today, aren't you?

That a thousand percent. I mean, the stuff, the stuff that we're doing, uh, it's just advancing people's businesses and their professional lives and, you know, even solving problems that people took for granted just by nature of what they're dealing with.

I, I had given an example. I was on a phone with a CEO the other day and we've got this great technique that gets an immediate response for somebody who's no longer returning your phone calls your emails.

And, uh, just, they've gone dead silent on you. And this guy said, says, I'm blown away by, by what you taught me because I'm 11 for 11 on somebody that is not responding.

And not only that, see, this particular technique, he says, I can hold my breath when I press the send button on the email and I'll get a response before I pass out.

Well, it's not the breakup email, is it? Is the, you've been eaten by an alligator or something?

No, it's, it's a reengagement. It's, let's get this back underway, sort of, sort of email. And, uh, but then I was thinking about it after the fact, like this guy's, he said he's 11 for 11 on, on people that have gone dead silent on a non responders.

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