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PBS News Hour - Segments

CEO murder reveals simmering anger with American health care system

PBS News Hour - Segments

PBS NewsHour

News, Daily News

4.11K Ratings

🗓️ 13 December 2024

⏱️ 7 minutes

🧾️ Download transcript

Summary

The murder of UnitedHealthcare CEO Brian Thompson has revealed a simmering anger with the American healthcare system in the spotlight. William Brangham discussed more with Wendell Potter. He spent decades working for the health insurance company, Cigna, before leaving and dedicating his career to reform. PBS News is supported by - https://www.pbs.org/newshour/about/funders

Transcript

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0:00.0

The murder of United Healthcare CEO Brian Thompson has revealed a simmering anger with the American health care system.

0:08.1

William Brigham has more.

0:10.2

That's right, Jeff.

0:11.4

Today in a New York Times op-ed, Andrew Whitty, who is the CEO of United Health Care's parent company,

0:18.2

acknowledged people's anger, saying, in part, we know the health system does not

0:23.4

work as well as it should, and we understand people's frustrations with it. No one would

0:28.7

design a system like the one we have. But of course, it is the system we have that so many people

0:34.5

feel is rigged against them. For some insight into all of this, we are joined now by Wendell Potter.

0:40.8

He spent decades working for the health insurance company, Cigna,

0:44.6

before leaving and dedicating his career to reforming that industry.

0:49.2

Wendell Potter, so good to have you on the program.

0:52.4

We shouldn't have to stipulate this, but let me do so.

0:56.0

Murdering a health care executive is completely unacceptable. The online discourse that has

1:01.7

followed that murder is ghoulish and ghastly. But I want to ask you, as someone who spent

1:08.8

years working within that industry, what has your reaction been to seeing this cauldron of anger and fury reveal itself?

1:17.6

You know, it really hasn't surprised me. I thought it was just a matter of time before we would see something like this.

1:23.6

It's tragic that the circumstances are as they are, that someone was murdered.

1:29.3

But this has been building for a long time, and I saw it even when I was in the industry, I knew that people didn't like us, didn't like the work that we did, and for good reason, because we, as a matter of business, denied necessary care for years and years and years,

1:47.5

and also made people pay a lot of money out of their own pockets in recent years before their

1:53.4

coverage kicks in. As a consequence, people are just not getting the care that they need

1:58.3

and can afford despite ever increasing premiums every

2:02.6

single year. And it is a system that these companies didn't create, but I can assure you they

...

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