Business | Everything You Need To Know About Checklists (with Former EVP of Disney Lee Cockerell)
Thrivetime Show | Business School without the BS
Clay Clark
4.7 • 1.5K Ratings
🗓️ 9 May 2023
⏱️ 20 minutes
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| 0:00.0 | presenting the world's only business school |
| 0:02.1 | without the BS. |
| 0:03.5 | All right, Thrive Nation. We have an exclusive interview today for you with Lee Cockerl, |
| 0:25.0 | the former executive vice president of Walt Disney World Resorts, who used to manage |
| 0:29.6 | over 40,000 people and 1 million customers per week. And we're talking about checklists |
| 0:35.8 | and the important of checklists using checklists. How did Lee Cockerl, C-O-C-K-E-R-E-L-L-M-O-U-S-E? |
| 0:45.1 | How did Lee Cockerl do it at Disney World? How did he do it? I'll tell you how he did it with |
| 0:49.1 | checklists, but Chuck, you managed a small business. Why do people in small business fight so much |
| 0:55.8 | against the use of a freaking checklist? There's multiple reasons, but one of the main things I |
| 1:00.8 | see is that this happened with the concrete company, trying to implement checklists through my |
| 1:05.7 | dad. He was old school. Old school, baby. You would worry that the guys are busy at the end of the |
| 1:10.1 | day. I get it. I understand your time. What do you have time to use a checklist? Yeah, just so tired |
| 1:14.6 | and I'm like, just do it. You just have to do it. So that's the main thing is you just have to create |
| 1:18.4 | it and implement it. It's not going to be perfect on the first try, but revise it and make it better |
| 1:23.0 | every day. Everything you need to know about using an implementing checklist with Lee Cockerl, |
| 1:26.7 | here we go. Let's just say that I'm one of those guys who didn't actually do with the checklist. |
| 1:33.9 | I just pretended like I did. That's a lot of people. So I am your business, you're the owner, |
| 1:39.2 | there's ten or maybe it's him at Disney and I pretended like I checked off the checklist. |
| 1:43.8 | Go ahead and deal with me. What would you say to me if I pretended that I did your checklist? |
| 1:48.3 | Yeah, I mean, I would ask you first and then I would keep interrogating you like you do a teenager |
| 1:52.8 | until you get to the truth and they lie about 12 times before you get there and then I probably |
| 1:58.1 | would tell them the consequences of that, do you realize that people can get food poisoning and |
... |
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