In this episode of the Behavioral Observations Podcast, I'm joined by Kim Dean, founder of Apollo Behavior, and Kristen Vaughn, Vice President of Clinical Operations, to talk about what it really takes to build and sustain clinical excellence in autism services.

We discuss Apollo's decision to launch in Georgia, their highly selective hiring process, and how values alignment plays a central role in building their culture. Kim and Kristen share how Apollo approaches training differently — including a four-week RBT onboarding program that exceeds certification requirements and a structured mentorship model for BCBAs.

The results are notable, with 99% of Apollo's RBTs passing their exams on the first attempt! Even more impressive is that 84% of Apollo-trained BCBAs pass their exam on the first attempt too. Compared to the current average pass rate that hovers around 52-54%, that's simply amazing!

We also dig into how Apollo defines and measures clinical excellence, including the use of norm-referenced assessments, family feedback, progress toward less restrictive environments, and ongoing data analysis to improve training and service delivery.

This conversation is especially relevant for BCBAs, clinical leaders, and practice owners who are thinking seriously about how to scale services without sacrificing quality — and how to design systems that support clinicians, families, and long-term outcomes.

If this sounds like a great work environment to you, and you'd like to learn more, click here.

Related BOP Episodes:

• From Clinician to Leader: Apollo CSS 8 with Kristen Vaughn

• All previous Apollo Series BOP episodes

This podcast is brought to you by:

• The School Behavioral Solutions for Special Educators & Behavior Analysts. The Behavior Toolbox Conference is a one-day, high-impact professional convening that brings together experienced practitioners and leaders from across education and behavior science to share what actually works in schools. Rather than relying on theory divorced from practice, this conference features presenters who actively operate within classrooms, districts, research settings, and state-level systems. Behavior analysts, educators, researchers, and system leaders come together to examine behavior change from multiple levels of impact — adult behavior, decision-making, values, and the systems that shape outcomes. It's taking place virtually through BehaviorLive on March 5^th, 2026, and will be available on-demand for those who can't make it on the day of the event.
•   Office Puzzle: A thriving ABA practice depends on systems that actually support your team, not slow them down. If you've struggled with software that's buggy, hard to navigate, or offers little support when you need it most, you're not alone. That's why so many practices are switching to Office Puzzle. Go to officepuzzle.com/bop to learn more!
•   The 2026 Verbal Behavior Conference! Taking place March 26–27, 2026, in Austin, Texas, or livestream and on-demand on BehaviorLive. Presenters will include Drs. Mark Sundberg, Patrick McGreevy, Caio Miguel, Alice Shillingsburg, Sarah Frampton, Andresa De Souza, and Danielle LaFrance will share how Skinner's analysis of verbal behavior can guide the assessment and treatment of generative learning challenges in children with autism and other developmental disabilities. And don't miss the special pre-conference workshop on Wednesday, March 25.
•   CEUs from Behavioral Observations. Learn from your favorite podcast guests while you're commuting, walking the dog, or whatever else you do while listening to podcasts. New events are being added all the time, so check them out here.