4.9 • 4.4K Ratings
🗓️ 28 October 2025
⏱️ 70 minutes
🧾️ Download transcript
Welcome to The Game w/ Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.
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| 0:00.0 | This is Philip. He gave up a high paying job in tech to start a garbage collection business. |
| 0:04.0 | Last year he lost $150,000. So Philip was a wife and a kid and another baby on the way. |
| 0:09.0 | And if he doesn't fix the business model fast, he'll put that growing family at risk. |
| 0:13.0 | Hi, my name is Philip. I'm the owner of Garby Disposal Services. |
| 0:17.0 | We do residential, trash, recycling, and yard waste collection. Our revenue is 642,000. Our net |
| 0:23.6 | profit is negative 151,000. That's the wrong side. It is on the wrong side. All right. Our net margins |
| 0:30.2 | are negative 23%. We've been in business for a little under two years and we currently serve |
| 0:34.7 | 2,500 customers. So what's the problem? We need to become profitable. |
| 0:39.3 | We're not utilizing our assets enough. |
| 0:41.3 | Trash is a very capital-intensive business. |
| 0:44.3 | Totally. |
| 0:45.3 | One of our trucks is a half utilization. |
| 0:47.3 | Routes are not super efficient. |
| 0:49.3 | We've had lots of unexpected repairs. |
| 0:51.3 | We need more leads. |
| 0:52.3 | Scale up our door-to-door efforts. We need to scale up |
| 0:54.9 | our meta ads efforts profitably, though. And we need more conversions on the HOA side, and we |
| 1:01.4 | need to increase our route efficiency. So a lot of things we need to do. So many things. Why is solving |
| 1:07.2 | this important? What happens if you don't solve this? I'm definitely in the thick of my rocky cutscene right now where I left my high paying |
| 1:15.7 | job at Amazon as a software engineer to start this because I thought it was a great opportunity. |
| 1:21.2 | And I have been working 16 hours a day, seven days a week for the past few years with really little to nothing, |
| 1:28.6 | actually negative to show for it. And I have a wife and a child at home, and my wife is actually |
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