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Money Box

Brexit and benefits

Money Box

BBC

Business

4.2825 Ratings

🗓️ 1 February 2020

⏱️ 30 minutes

🧾️ Download transcript

Summary

One of the most important rights that Europe gave us was the freedom to live and work in EU countries and retire there. About a quarter of a million UK pensioners live in the EU and draw their UK pensions and, in most countries, still get the winter fuel payment. But will that continue post - Brexit?

A Money Box investigation by Dan Whitworth has found more than 1000 people making the most serious complaints about maladministration at the Department for Work and Pensions face waiting 18 months before their case is even opened.

And the campaigner trying to get Google to take action on adverts for unregulated investments.

Presenter: Paul Lewis Producer: Alex Lewis Editor: Emma Rippon

Transcript

Click on a timestamp to play from that location

0:00.0

In Northern Ireland, from the late 70s to the early 90s, the IRA killed over 40 alleged informers.

0:08.0

But the man who often found, tortured and sometimes killed these people on behalf of the IRA

0:12.0

was himself an informer, a secret British army agent with the codename Stakeknife.

0:18.0

Who gets to play God? And why me? Why my family?

0:21.3

When lies are still being told to this day, who do you believe?

0:25.1

I wouldn't even know where to start, and I'm with the IRA.

0:28.5

Steakknife.

0:29.7

Listen first on BBC Sounds.

0:33.5

BBC Sounds, music, radio, podcasts.

0:37.5

Hello and welcome to Day One, day one out of the EU.

0:42.3

What will happen to pensions and benefits for UK citizens who live in European Union countries?

0:47.7

And why are adverts for dangerous and unregulated financial products still appearing on Google?

0:53.7

But first today, a Moneybox

0:55.7

investigation has found that more than a thousand people making the most serious complaints

1:00.6

about maladministration at the Department for Work and Pensions face-waiting 18 months before their

1:06.3

case is even opened. Dan Whitworth has the story. Well, we'll get to the numbers and what they mean in just a minute, Paul.

1:12.8

But the key thing in this story is what this all means for the people having to live with that long wait.

1:18.6

We've spoken to one man who we're going to call Alan.

1:21.0

He had a serious dispute with the child maintenance service about how it took several thousands of pounds of a redundancy payment

1:27.9

straight from his bank account. He says it had no right to do so. He first complained in November

1:33.8

2017 to the Child Maintenance Service. That took a year and a half to exhaust that complaints

1:40.0

process with it insisting it had done nothing wrong before he went to the independent case examiner

...

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