Boosting your benefits and new online shopping checks
Money Box
BBC
4.2 • 825 Ratings
🗓️ 9 April 2022
⏱️ 30 minutes
🧾️ Download transcript
Summary
Buying things online will be more difficult from Monday. A new law means that every purchase will have to be authenticated by an extra process after you have put in your card number, expiry date, and CVV code on the back. It will mean better protection against fraud, but may exclude some people from online shopping. We hear from Rob Cameron, Chief Executive of Barclaycard Payments, and Helen Saxon, Deputy Editor at Money Saving Expert.
Two not-for-profit lenders have come up with a way to help low income families get the state help they are entitled to. Millions of people miss out of billions of pounds in means-tested benefits every year. Now these lenders have built in a benefits calculator to their loan approval process to help customers claim money they didn’t know they were eligible for. We hear from Theodora Hadjimichael, Chief Executive of Responsible Finance.
Thousands of people try to avoid paying care home fees by putting their house into a trust. They're told it's a way to avoid the local authority counting its value so they get their care free. We hear about one listener's unexpected £900 bill, and about the many pitfalls involved, from Annie Shaw, Saga Magazine’s financial agony aunt.
Why are petrol and diesel prices so high at the pump? Money Box reporter Dan Whitworth investigates.
And a Money Box podcast exclusive - Disability Rights UK has lost almost £43,000 after NatWest mistakenly cleaned out its account without notice and transferred the money to the Crown. We hear from the charity's CEO Kamran Mallick - and whether Money Box is able to get the money back.
Presenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Producer: Louise Clarke-Rowbotham
(Photo Credit: Sturti/Getty images)
Transcript
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| 0:00.0 | On a winter's night in 1974, a crime took place that would obsess the nation. |
| 0:07.0 | It was an extraordinary news story. |
| 0:09.0 | The story of an aristocrat, Lord Lucan, who's said to have killed the family Nanny, |
| 0:14.0 | mistaking her for his wife, then somehow just disappeared. |
| 0:18.0 | One of the great mysteries in English criminal history. We're still looking for Lucan. |
| 0:21.6 | It's honestly one of the most powerful stories of my lifetime. |
| 0:25.6 | I'm Alex Fondunzelman. |
| 0:26.6 | This is The Lucan Obsession. |
| 0:28.6 | Listen on BBC Sounds. |
| 0:30.6 | BBC Sounds, music, radio, podcasts. |
| 0:36.6 | Hello, welcome to this Moneybox podcast. |
| 0:40.1 | Hi, I'd like a loan, please. |
| 0:41.9 | Are you sure you're getting all the benefits you're entitled to? |
| 0:45.0 | How to community lenders are boosting customers' incomes, free of charge? |
| 0:49.4 | With oil prices where they were in 2008, |
| 0:52.3 | why do petrol and diesel cost over half as much again now |
| 0:56.1 | as they did then? A man who spent £2,000 to put his house into trust to avoid paying for his |
| 1:02.8 | nursing care has died without needing it. Now, a solicitor will charge his children £900 to |
| 1:09.4 | take it out again. |
| 1:16.3 | And the £43,000 in a charity account that that West transferred to the Crown. |
| 1:20.8 | But first, buying things online will be more difficult from Monday. |
| 1:29.2 | A new law means that every purchase over about £25 will have to be authenticated by an extra process in addition to the card number, expiry date and CVV code. There are several ways this can be done, but they all |
... |
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