Blending Assertiveness & Friendliness with Hamilton Chan, Esq.

Negotiate Anything

American Negotiation Institute

Education, Careers, Business

4.8 • 659 Ratings

🗓️ 13 August 2019

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Managing the inherent tension between the “friendliness” that comes from rapport and the assertiveness that is required to be effective can be tricky. In this episode we cover the following: 1. How to build rapport. 2. How to stand your ground. 3. How to manage the flow of information. Request a Custom Workshop For Your Company Connect with Hamilton Learn more about the executive program at Loyola (LLX) Download Your Negotiation Preparation Guide

Transcript

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0:00.0	Will AI improve our lives or exterminate the species? What would it take to abolish poverty? Are you eating enough fermented foods? These are some of the questions we've tackled recently on the next big idea. I'm Rufus Griscombe, and every week I sit down with the world's leading thinkers for in-depth conversations that will help you live, work, and play smarter.
0:24.2	Follow the next big idea wherever you get your podcasts.
0:30.4	From LinkedIn News, I'm Jesse Hempel, host of the Hello Monday podcast.
0:35.6	Start your week with the Hello Monday podcast.
0:38.6	We'll navigate career pivots.
0:40.5	We'll learn where happiness fits in.
0:42.4	Listen to Hello Monday with me, Jesse Hempel, on the LinkedIn Podcast Network, or wherever you get your podcasts.
0:53.1	Hello, my friend, and welcome to another episode of Negotiate Anything.
0:57.0	Thanks for spending time with us today.
0:58.7	It's listeners like you in 181 different countries that have made Negotiate Anything the most popular negotiation and conflict resolution podcast in the world.
1:08.3	I'm your host, Kwame Christian.
1:09.7	I'm a business lawyer, mediator,
1:11.9	professor, and the director of the American Negotiation Institute. Before we get started,
1:16.2	I have two quick questions for you. Is negotiation a critical part of what you do? Do you need to
1:20.8	resolve conflict and persuade at work? If you answered yes to both of those questions, visit
1:25.3	our website to learn more about our negotiation workshops.
1:28.2	We've traveled the country working with professionals just like you, and we'd love to have the
1:32.0	opportunity to work with you too. Check out the link in the description to learn more.
1:36.2	Hamilton, thanks for joining us today. Thank you for having me, Kwame. It is our pleasure.
1:41.7	How would you start us off by telling the audience a little bit about yourself and what you do?
1:46.1	Absolutely. There's no subject that I love more than talking about myself, so thank you for giving me that opportunity.
1:52.3	Tell you a little bit, I always start with the fact that I'm born and raised in Los Angeles, and maybe that's top of mine right now because the Lakers are actively trying to recruit some star players to their
	...

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