4.8 • 985 Ratings
🗓️ 23 May 2017
⏱️ 49 minutes
🧾️ Download transcript
In this just-for-fun episode, we celebrate 10 years of great tools and excellent customer service with TruTech CEO Bill Spohn. We hope you enjoy this lighthearted episode with some discussions about company culture, superior service, and a commitment to quality.
TruTech's approach to service goes more beyond selling the tool. The engineers at TruTech aim to learn how technicians plan on using tools. Those engineers want to use their technological expertise to create products that make technicians' lives easier in the realm of diagnosis and measurement. TruTech Tools also works to honor its relationship with the HVAC community and market. The engineers at the company see the value in the relationship between HVAC and building performance. TruTech Tools also carries trusted brands, such as Testo and Carrier.
When it comes to pricing, TruTech Tools believes in pricing based on the market price and backing up the product with superior service. Most of a product's value comes from the seller's service. TruTech Tools also remembers to reward loyal audiences and buyers with discount codes or rewards systems.
Bill Spohn also wants TruTech Tools to develop some more educational materials in the future. The company has a close relationship with the HVAC industry and wants to show its support through a commitment to training.
Overall, TruTech Tools values its connection with the HVAC community and takes pride in its standing as a trusted tool provider for such a great community.
Check out TruTech Tools at trutechtools.com and use the offer code "getschooled."
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0:00.0 | This bonus episode of the HVAC school podcast is made possible by |
0:09.5 | generous support from Testo and carrier. |
0:13.0 | And I'll also mention that you can get almost all |
0:15.4 | testo tools by going to truetech tools.com |
0:18.2 | and entering the offer code, |
0:19.8 | Get Schooled at checkout for a great discount. |
0:23.0 | Warning. |
0:25.0 | While most episodes of H.V. School are completely language free, this episode uses some mild |
0:30.4 | language to describe male donkeys and eternal punishment. some mild |
0:32.9 | donkeys and eternal punishment. |
0:35.2 | Listener discretion advised. |
0:40.7 | I don't know who you are. |
0:41.8 | I don't know what you want but I will find you and I'll probably to death if you |
0:47.5 | don't flow nitrogen while breathing. |
0:49.7 | Hello Brian here Brian with the HVAC school Podcast, that is, an HVACR School.com. |
0:55.6 | Don't forget to visit HVACR School.com for all of our daily tech tips. |
1:00.1 | Today is a special bonus episode and when I say special. |
1:03.0 | It's because I have a special gent on with me. |
1:05.6 | This is the second appearance for Mr. Bill Spone |
1:08.4 | of True Tech Tools. |
1:09.6 | And Bill ran a contest recently for their 10-year anniversary and he got all sorts of |
1:15.4 | responses back from people who made comments about True Tech tools and we just |
... |
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