Better Ways to Manage Up and Out

HBR IdeaCast

Harvard Business Review

Business, Hbr, Business/entrepreneurship, Innovation, Strategy, Business/management, Management, Communication, Harvard, Entrepreneurship, Business/marketing, Leadership, Marketing, Finance, Economics, Teams

4.3 • 1.9K Ratings

🗓️ 22 December 2020

⏱️ 25 minutes

🔗️ Recording | iTunes | RSS

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Summary

Nashater Deu Solheim, a forensic psychologist and leadership coach, says many people struggle to gain influence with those in their organization who don't report directly to them. That has only become more difficult in virtual office settings. But she says whether it comes to managing up to your bosses or out to your peers and clients, there are proven techniques to understand others’ thinking and win their respect. She explains her framework of preparation, behavior, and communication methods to do just that. Solheim is the author of the book “The Leadership PIN Code: Unlocking the Key to Willing and Winning Relationships.”

Transcript

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0:00.0	How do you navigate gender in your workplace?
0:04.0	HBR's fan favorite podcast Women at Work is back with personal stories, the newest research,
0:09.6	and practical advice on navigating divorce, disability, and career failures.
0:14.0	Listen for free to H.B.
0:16.0	Women at Work wherever you get your podcasts. Welcome to the HBR Ideacast from a Harvard Business Review. I'm Kurt Nickish.
0:37.0	I'm Kurt Nickish. In the 1980s,
0:51.0	in the 1980s, Harvard political scientist Joseph Nye came up with the term soft power. It describes how countries are able to influence others without the use of force or hard
0:56.1	power. And since then, that idea has influenced how people think about managing people,
1:02.4	not just countries. As Nye put it, soft power rests on the ability to shape the preferences of others.
1:10.0	So as a team leader, even when you're managing people who have to answer to you, can you motivate
1:15.6	them through other means than threatening to fire them or rewarding them with promotions?
1:21.0	And that ability to shape the preferences of others is even harder and more prized
1:26.3	when you're trying to influence people you don't manage. Maybe your boss or
1:30.9	organizational leaders, managing up, or your peers or people you don't work with directly,
1:37.0	managing out.
1:39.0	Today's guest has done a lot of work on how to convince people to come over to your side and she's here to share and
1:43.9	explain her best practices. Nasr Dahl Solheim is a forensic psychologist and leadership
1:50.1	coach and she wrote the book The Leadership Pin Code,
1:53.6	unlocking the key to willing and winning relationships.
1:57.2	Nauschittor, thanks for being here.
1:59.2	It's my pleasure, Kurt.
2:00.2	Thanks for inviting me to the show.
	...

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