I'm Shankar Vedantham, and from Hidden Brain Media, this is my unsung hero.

Stories where one person reached out to help another in a time of need.

I don't know the name of my unsung hero.

And here she was trying to encourage me that it was going to be all right.

Thank you. You will forever be my unsung hero.

Today's story comes from Betsy Cox of Simpsonville, South Carolina.

In September 2014, Betsy and her husband, Steve, welcomed their son Blake into the world.

The family didn't have a lot of money at the time, and they lived in a townhouse that could get a bit chilly.

So one day, about nine weeks after Blake was born, Betsy strapped him into his car seat and drove over to her local Walmart to pick up a space heater.

It was one of those first cold mornings where everything felt like a struggle.

And I came in just kind of downtrodden, flustered.

I was a new mom at the time.

And so, you know, just maybe kind of irritable.

And of course I went back to the

heater section and they were all sold out of heaters. So I was already just, you know, kind of cranky

and wishing that the day was going differently. So I made my way over to one of the cleaning aisles.

It was the sponges and stuff. And all of a sudden, this man just came booming

towards me. So he was a southern man and had a very jelly-like presence, almost like Santa.

And just kind of a larger-than-life dynamic to him. And he said, Rhonda, calling out to his wife, you've got to come see the baby. Can we come

see the, can we come look at the baby? And so his accent was very endearing and he said, he has

the most big, beautiful blue eyeballs. And I just never really heard someone say that and it just

made me chuckle and kind of immediately shifted my mood, you know.

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