Best "AI For Loan Officers" Book
Loan Officer Freedom
Carl White
4.9 • 753 Ratings
🗓️ 25 March 2026
⏱️ 35 minutes
🧾️ Download transcript
Summary
Episode 633
Schedule a one on one free coaching call, click here or visit LoanOfficerStrategyCall.com.
Welcome to Loan Officer Freedom, the #1 podcast in the country for loan officers, hosted by Carl White.
In this episode, Carl White sits down with Chris Johnstone to talk about Chris's new book, AI 101: The Ultimate Guide to AI for Loan Officers, and why this is such an important moment for loan officers to stop dabbling with AI and start using it the right way. They break down how to set up AI so it actually sounds like you, supports your brand, and helps you move faster without putting out generic content that feels cold or obvious.
Chris shares practical examples of how loan officers can use AI to strengthen follow-up, personalize communication with agents and past clients, build custom GPTs for things like refinances and first-time buyers, and even create systems that help capture more conversations before leads go cold. Carl and Chris also talk about where AI is already changing the mortgage business, from answering phones and texts to helping loan officers stay in front of opportunities they would otherwise miss.
They also dig into the bigger opportunity here, which is not replacing relationships, but using AI to create more room for real ones. This episode shows how the right tools can handle the busywork while you double down on personal connection, speed to lead, and being the first lender to respond when it matters most.
If AI has felt overwhelming, confusing, or like something you know you should be using better, this episode gives you a simple and practical look at what is working right now and how to start applying it in your mortgage business without overcomplicating it.
Get the book here: LOAIbook.com
Transcript
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| 0:00.0 | Oh, great one. |
| 0:08.4 | How you're doing, man? |
| 0:10.8 | I'm looking at the show notes and said, introduce Chris Johnstone as. |
| 0:15.5 | Oh, great one. |
| 0:16.6 | So I'm just replying to what your people sent me, man. |
| 0:19.2 | What do you want me to do? |
| 0:20.2 | I'm reading the cue card. |
| 0:22.0 | The AI has gone off the rails. |
| 0:24.4 | Oh, oh, oh, oh. |
| 0:26.4 | So Chat GPT said, introduce Chris John Sonez. |
| 0:29.9 | Oh, great one. |
| 0:30.9 | So how you doing, man? |
| 0:32.9 | I'm good. |
| 0:33.7 | How are you? |
| 0:34.6 | Well, I'm, I just finished reading your new book oh and um impressive |
| 0:42.0 | thank you impressive hey and let me tell you i know i know your writing i know your style you |
| 0:49.0 | wrote this yeah yeah this was this was not like a and nothing nothing wrong with ghostwriting |
| 0:54.0 | right people do like almost everybody like politicians, you know, they like, you know, Hillary Clinton or or Donald Trump or Bernie St. Like they got time to write books, right? Of course not. Right. Right. But you did. I did. |
| 1:13.1 | Because you're not the president of the United States or the secretary of whatever. So, so cool. How long did you take you to write this thing? So I started |
| 1:18.4 | October of last year. So it took me about four months. About four months. Yeah. Good few, |
| 1:23.6 | man. And then edits and everybody like yourselves, you know, giving great feedback and making small edits to get it. |
| 1:30.3 | And this week is the week. |
... |
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