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Manager Tools

Bench Evaluation Chapter 1: Probing

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 12 March 2012

⏱️ 27 minutes

🧾️ Download transcript

Summary

This guidance describes how to interview those colleagues on your bench…without interviewing them.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Manager Tools. Today's topic, Bence Evaluation, Chapter 1,

0:05.0

probing. Here we go. We've had a lot of folks over the years asks about interacting with their bench.

0:28.3

How do they do that?

0:30.1

And once you tell folks what their bench is, because maybe we're confusing some new listeners.

0:34.4

Yeah, so good, good. So what most managers do when they have an opening is they think,

0:39.7

okay, I got to fill my opening, right? They have 10 slots on their team as an example,

0:46.4

and somebody leaves.

0:49.2

And then suddenly they have to fill an opening.

0:51.2

And there's really no thinking about having an opening when

0:55.6

everybody's there because you're busy, right? You got 10 people, you got 10 people

0:59.3

to manage and so you're good. You're retaining people and that's good, there's work to be done.

1:06.0

And because it's hard work to fill an opening, you don't think about filling the opening until you have one.

1:11.0

Manager Tools managers, managers though know that the problem with that is that if your opening happens,

1:19.6

you start filling it at that time when it becomes open, it takes you 60, 90 days.

1:26.0

And you ought to be finding people to fill future holes on your team now.

1:33.2

And we call the colleagues, the associates,

1:36.3

potentially the friends who are high performers

1:40.0

or good performers that you could see yourself working with in some fashion in the future.

1:44.8

We call those people your bench.

1:47.5

People who are ready to fill an opening for you that comes up.

1:51.6

If you have to fill an opening when you lose someone, it's inherently

1:56.4

a bad process. And we hope openings are rare. We hope you keep people and they don't leave. they're going to right you're going to

...

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