Being Told "No" To Feedback - Part 2
Manager Tools
Mike Auzenne
4.6 • 1.4K Ratings
🗓️ 6 March 2016
⏱️ 28 minutes
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| 0:00.0 | Welcome to Manager Tools. |
| 0:02.0 | Being told no to feedback. |
| 0:05.0 | Part 2. |
| 0:06.0 | Here we go. |
| 0:08.0 | This cast answers these questions. |
| 0:10.0 | What do I do if my direct refuses feedback? |
| 0:12.0 | How do I do if my direct refuses feedback? |
| 0:12.7 | How do I do if my direct continues to refuse feedback? |
| 0:16.0 | How can I document feedback efforts |
| 0:18.0 | if a direct keeps saying no? |
| 0:20.1 | If you want answers to these questions and more, keep listening. |
| 0:24.7 | All right, Mark, well, we assume the first know is genuine, right? That's, we've got to. |
| 0:28.8 | Yeah, exactly. Now, what about after asking somebody if you can give them feedback and the answer no a second time and a second consecutive time right? |
| 0:39.0 | Yeah, this is a successive part of it is important. It's only when you get that consecutive no that |
| 0:45.2 | would begin to think we might have a problem. You know if you did a frequency |
| 0:48.5 | chart it probably looked like roughly 5% of your asks are going to be told no. |
| 0:55.0 | And they're random. |
| 0:57.0 | Randomness is not a problem at all. |
| 0:59.0 | It's going to happen. |
| 1:01.0 | You ask, Mike ask me if he can give me some feedback if he's my boss and I say you know I'm walking out at the end of the day or I'm late can we delay can I come by and see in a couple hours that's not a big deal. Okay? But even if we say only 5% of our ask result in a no, |
| 1:17.0 | only 5% of those result in a second no. |
| 1:21.0 | So we're talking about one out of what every 400 and I think that's a really really liberal estimate because it really depends on the direct. It just does. So even though you've already gotten a know and in your head you're going |
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