Being Told "No" To Feedback - Part 1
Manager Tools
Mike Auzenne
4.6 • 1.4K Ratings
🗓️ 28 February 2016
⏱️ 38 minutes
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Summary
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| 0:00.0 | Welcome to Manager Tools. |
| 0:02.0 | Being told no to feedback. |
| 0:05.0 | Part 1. Here we go. |
| 0:07.0 | This cast answers these questions. |
| 0:09.0 | What do I do if my direct refuses feedback? |
| 0:12.0 | How do I do with my direct continues to refuse |
| 0:14.6 | feedback? How can I document feedback efforts if a direct keeps saying no? If you |
| 0:20.2 | want answers to these questions and more, and you should, keep listening. |
| 0:26.3 | The manager tools feedback model starts with asking the direct, can I give you some feedback, |
| 0:30.4 | right? |
| 0:31.4 | And at least initially, if a direct says no, we can choose not to |
| 0:35.3 | share the feedback. It's perfectly reasonable to say, okay, and walk away. |
| 0:39.4 | It's even more important that if we have new listeners, it's not just that we can choose not to share the feedback. |
| 0:44.9 | If we ask a question, and the direct says, no, |
| 0:47.2 | we don't share the feedback, right? |
| 0:49.2 | Yeah, you're absolutely right. |
| 0:50.4 | And my point really was, hey folks folks you don't have to some managers believe no no I |
| 0:56.1 | have to I can't walk away but okay we'll get to that I will say this I think you know |
| 1:00.4 | you and I have we have fought this battle with people for years and |
| 1:04.8 | years and years now I'm amazed that it's taken us 11 years to put out this guidance |
| 1:11.2 | even though we've touched on it briefly in other places we thought we'd sort of put it all together in one place and it actually came from a question from an HR guy, Tom, who said, you know, what do I do if I've got a guy who's just really pushing back hard? |
| 1:30.0 | What we're talking about here is not the one-off no that's okay and that's actually a good |
... |
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